Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

6.0.0.16 80.43%
6.0.0.0 2.17%
6.0.0.0 17.39%

Relationships

Parent process
Related files

HPSFMsgr.exe

HP Support Assistant by Hewlett-Packard Company (Signed)

Remove HPSFMsgr.exe
Version:   6.0.0.16
MD5:   1db8c2220efdba97f671f46f6a8de51e
SHA1:   aa6649f0dadedb2b1522f3b8a14ac286ba383ee2
SHA256:   d248c0aca124b565611b8116c94c572d6731d01e2ae76327df5a6013e327ceb4

What is HPSFMsgr.exe?

HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.

About HPSFMsgr.exe (from Hewlett-Packard Company)

HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s r

DetailsDetails

File name:hpsfmsgr.exe
Publisher:Hewlett-Packard Company
Product name:HP Support Assistant
Typical file path:C:\Program Files\hewlett-packard\hp support framework\resources\hpsfmessenger\hpsfmsgr.exe
File version:6.0.0.16
Size:712.55 KB (729,656 bytes)
Certificate
Issued to:Hewlett-Packard Company
Authority (CA):VeriSign
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

BehaviorsBehaviors

Scheduled tasks
  • The job 'HP Support Assistant Quick Start' runs on logon in the path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
  • Entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
Scheduled tasks startups
Set to load on user login (bypasses Windows UAC if enabled)
  • Login entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.14812874%
0.028634%
Kernel CPU:0.09635883%
0.013761%
User CPU:0.05176991%
0.014873%
Kernel CPU time:593 ms/min
100,923,805ms/min
CPU cycles:16,395,330/sec
17,470,203/sec
Memory
Private memory:74.77 MB
21.59 MB
Private (maximum):26.21 MB
Private (minimum):25.88 MB
Non-paged memory:74.77 MB
21.59 MB
Virtual memory:684.5 MB
140.96 MB
Virtual memory (peak):693.88 MB
169.69 MB
Working set:25.63 MB
18.61 MB
Working set (peak):61.82 MB
37.95 MB
Page faults:27,797/min
2,039/min
I/O
I/O read transfer:407.7 KB/sec
1.02 MB/min
I/O read operations:1,052/sec
343/min
I/O write transfer:716 Bytes/sec
274.99 KB/min
I/O write operations:2/sec
227/min
I/O other transfer:3.02 KB/sec
448.09 KB/min
I/O other operations:849/sec
1,671/min
Resource allocations
Threads:14
12
Handles:383
600
GUI GDI count:34
103
GUI GDI peak:37
142
GUI USER count:25
49
GUI USER peak:27
71

BehaviorsProcess properties

Integrety level:High
Platform:64-bit
Command line:"C:\Program Files\hewlett-packard\hp support framework\resources\hpsfmessenger\hpsfmsgr.exe"
Owner:User
Parent process:hpsf.exe (HP Support Assistant by Hewlett-Packard Company)

ResourcesThreads

Averages
 
HPSFMsgr.exe (main module)
Total CPU:0.43232866%
0.272967%
Kernel CPU:0.11278139%
0.107585%
User CPU:0.31954727%
0.165382%
CPU cycles:10,179,029/sec
5,741,424/sec
Context switches:11/sec
79/sec
Memory:728 KB
1.16 MB
wpfgfx_v0300.dll
Total CPU:0.10922643%
Kernel CPU:0.04681133%
User CPU:0.06241511%
CPU cycles:2,416,606/sec
Context switches:1/sec
Memory:2.22 MB
ntdll.dll
Total CPU:0.00472811%
Kernel CPU:0.00472811%
User CPU:0.00000000%
CPU cycles:786,154/sec
Context switches:15/sec
Memory:1.66 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 84.78%
Windows 7 Ultimate 4.35%
Windows 8 Pro with Media Center 4.35%
Windows 8 Pro 4.35%
Windows 7 Professional 2.17%

Distribution by countryDistribution by country

United States installs about 58.14% of HP Support Assistant.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 100.00%
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