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3, 7, 0, 7 64.00%
3, 7, 0, 5 22.00%
3, 6, 0, 8 8.00%
3, 6, 0, 7 2.00%
3, 6, 0, 2 2.00%
3, 4, 0, 5 2.00%



UpdateSupport by SweetIM Technologies Ltd (Signed)

Warning 4 antivirus scanners has detected malware in various versions of mgUpdateSupport.dll.


mgupdatesupport.dll has 6 known versions, the most recent one is 3, 7, 0, 7. The average file size is about 281.64 KB. It is an authenticode code-signed executable issued to SweetIM Technologies Ltd by the certification authority VeriSign. The programs SweetIM for Messenger 3.6, SweetIM for Messenger 3.7 and SweetIM for Messenger 3.4 have been observed as installing specific variations of mgupdatesupport.dll.

What is mgupdatesupport.dll?

Update Support for SweetPacks is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.

About mgupdatesupport.dll (from SweetIM Technologies Ltd)

SweetIM for Messenger is a fun upgrade for Windows Live Messenger, Yahoo & ICQ Instant Messaging applications, that adds animations (winks), emoticons (smileys), Videos, Display pictures and games.


File name:mgupdatesupport.dll
Publisher:SweetIM Technologies Ltd.
Product name:UpdateSupport
Typical file path:C:\Program Files\sweetim\messenger\mgupdatesupport.dll
Issued to:SweetIM Technologies Ltd
Authority (CA):VeriSign
Expiration date:Tuesday, February 04, 2014

ResourcesPrograms installed in

(Note, the programs listed below are for all versions of UpdateSupport.)
SweetIM Technologies Ltd.
  65% remove
SweetIM Instant Messenger Enhancer is an add-on toolbar that allows you to easily add fun content to your instant messenger conversations. This content is updated constantly and offers fun Emoticons, ...
SweetIM Technologies Ltd.
  66% remove
Update Manager for SweetPacks is designed to monitor and keep the SweetPacks applications automatically up to date. It checks for software updates and automatically downloads and installs them if f...

MalwareMalware detections

Based on 40+ industry antivirus scanners, 4 of them detected the following malware.
Antivirus engineEngine versionDetectionFile version
Dr.Web Adware.SweetIM.1 3, 6, 0, 2
Dr.Web Adware.SweetIM.1 3, 4, 0, 5
Dr.Web Adware.SweetIM.1 3, 6, 0, 8
Dr.Web Adware.SweetIM.1 3, 6, 0, 7

VersionsAll file variations of mgupdatesupport.dll

MD5SHA-1File size
5a9c96cfab63c96b613e3d1bf01952f7 07695c8842935a01310f52c83bab364950419841 292.34 KB
551ffba9a317deb34b5f9efe78b96366 b5054b2b2a3b5fd9f6506bc317f3b4e560658c25 292.34 KB
3828d7ab0ee3931fe27c0c9b159befc5 dcdcf508e485bd9a7f268206321c60433175313e 276.3 KB
106bc82184bebbf6222d913c10705716 3df985121d4f0186d7ccf9ce71fb53adfc060daf 276.3 KB
82b342d1e5dc79f697e6206994017e5c 2eb55ce5cce8d3445f64359f954d55b1eaa35cc3 276.3 KB
7ef6831412533bc228f3e4f39e1938ec 48a63c78ce2a21b43fb20f645535f2f5115e732f 276.3 KB

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 32.00%
Windows 7 Home Premium 30.00%
Windows 7 Ultimate N 12.00%
Windows 7 Home Basic 6.00%
Windows Vista Home Premium 6.00%
Microsoft Windows XP 6.00%
Windows 8 4.00%
Windows 7 Professional 2.00%
Windows 8 Pro 2.00%

Distribution by countryDistribution by country

United States installs about 20.83% of UpdateSupport.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Toshiba 23.08%
Acer 15.38%
Dell 15.38%
ASUS 15.38%
Hewlett-Packard 11.54%
Sony 7.69%
MSI 7.69%
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