Should I block it?
60% of PCs block this file from running.
Possible reason:
Performance resource utilization
Relationships
sprtcmd.exe
Dell Support Center Updates by Dell Inc. (Signed)
| Version: | 7.0.1619.0 |
| MD5: | 00d1fb0073b4a8bd2989ea8ff4cc792b |
| SHA1: | a3973f1c3c4fe023fb265b7f1eb2ce6dede61a92 |
| SHA256: | 001a26ff51bf6babf6325983f512cf8d84cadee1ca36f166a41702d94c1b0841 |
What is sprtcmd.exe?
Dell Support Center Updates is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.
Overview
sprtcmd.exe executes as a process with the local user's privileges. It is set to be run when the PC boots and the user logs into Windows (added to the Run registry key for the current user). It is installed with a couple of know programs including Dell Support Center (Support Software) published by Dell Inc., Dell Support Center (Support Software) from Dell Inc. and Dell Support Center (Support Software) by Dell Inc.. The file is digitally signed by Dell Inc. which was issued by the VeriSign certificate authority (CA).
Details
| File name: | sprtcmd.exe |
| Publisher: | SupportSoft, Inc. |
| Product name: | Dell Support Center Updates |
| Typical file path: | C:\Program Files\dell\dellcomms\bin\sprtcmd.exe |
| File version: | 7.0.1619.0 |
| Size: | 201.23 KB (206,064 bytes) |
| Certificate |
| Issued to: | Dell Inc. |
| Authority (CA): | VeriSign |
| Effective date: | Friday, December 15, 2006 |
| Expiration date: | Monday, January 11, 2010 |
| Digital DNA |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following programs will install this file
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Communications (also known as Dell Registration) pops up and give the user 3 options: “Register”, “Remind me later”, and “Decline”. The application does not do anything upon clicking any one of the 3 options.
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Yahoo Community Smartbar Engine is a web browser toolbar and extension that modifies the browsers search and home pages as well as delivers contextual based advertising. This toolbar currently supports Internet Explorer, Firefox and Chrome. In order to provide search advertising revenue, the software is designed not only to modify the search provider but to protect it so that it remains the default browser search engine. It is typicall...
This adware program injects advertisements with its affiliate ad providers in order to serve a number of ad types including banner, inline text links and popups. These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the publisher can generate pay-per-click revenue.
Once infected by this common symptoms include:
- Random web...
“How can a business proposal be taken seriously if it does not contain a graphical presentation of your project activities? If you need a nice Gantt chart fast to demonstrate that you have done due dilligence, Gantt Designer is the tool for you. Most acknowledge that Microsoft Project is too difficult to use if all you want is a nice-looking Gantt chart. For example, unless you are a project management guru, you would be puzzled why some...”
Behaviors
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
- 'DellComms' → "C:\Program Files\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00340512% | |
| Kernel CPU: | 0.00196092% | |
| User CPU: | 0.00144419% | |
| Kernel CPU time: | 296 ms/min | |
| Memory |
| Private memory: | 10.41 MB | |
| Private (maximum): | 3.04 MB | |
| Private (minimum): | 608 KB | |
| Non-paged memory: | 10.41 MB | |
| Virtual memory: | 132.85 MB | |
| Virtual memory (peak): | 139.63 MB | |
| Working set: | 664 KB | |
| Working set (peak): | 14.65 MB | |
| Resource allocations |
| Threads: | 18 | |
| Handles: | 377 | |
| GUI GDI count: | 9 | |
| GUI GDI peak: | 10 | |
| GUI USER count: | 13 | |
| GUI USER peak: | 14 | |
Process properties
| Integrety level: | Medium |
| Platform: | 64-bit |
| Command line: | "C:\Program Files\dell\dellcomms\bin\sprtcmd.exe" /p dellcomms |
| Owner: | User |
Distribution by Windows OS
| OS version | distribution |
| Windows 7 Home Premium |
80.00% |
|
| Windows Vista Home Premium |
20.00% |
|
Distribution by country
United States installs about 90.00% of Dell Support Center Updates.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
100.00% |
|
