Should I block it?
60% of PCs block this file from running.
Possible reason:
Performance resource utilization
Relationships
Parent process
Related files
app24x7hook64.exe
24x7Help by Crawler (Signed)
| Version: | 1.0.0.1 |
| MD5: | ff60973899d7fe28791e8c4df1242417 |
| SHA1: | a43af6a152571c20a249e09a924823605b8e5d07 |
| SHA256: | 31ea4f6248323bb60a4087bd7cf1a6501d231eaaeb6d88efc500d0148e6a5b77 |
Overview
app24x7hook64.exe executes as a process with the local user's privileges typically within the context of its parent
app24x7help.exe (24x7Help by Crawler). It is installed with a couple of know programs including 24x7 Help published by PCRx.com, LLC and 24x7 Help published by Crawler, LLC. The assembly utilizes the .NET run-time framework (which is required to be installed on the PC). The file is digitally signed by Crawler which was issued by the VeriSign certificate authority (CA). This particular version is usually found on Windows 7 Home Premium (6.1.7601.65536).
Details
| File name: | app24x7hook64.exe |
| Publisher: | PCRx.com, LLC |
| Product name: | 24x7Help |
| Description: | 24x7Help Hook Application |
| Typical file path: | C:\Program Files\24x7help\app24x7hook64.exe |
| Original name: | App24x7Hook.exe |
| File version: | 1.0.0.1 |
| Size: | 45.65 KB (46,744 bytes) |
| Certificate |
| Issued to: | Crawler |
| Authority (CA): | VeriSign |
| Effective date: | Thursday, December 9, 2010 |
| Expiration date: | Wednesday, December 11, 2013 |
| Digital DNA |
| File packed: | No |
| Code language: | Microsoft Visual C# / Basic .NET |
| .NET CLR: | Yes |
| .NET NGENed: | No |
More details
Programs
The following programs will install this file
“24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...”
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00003734% | |
| Kernel CPU: | 0.00003734% | |
| Kernel CPU time: | 31 ms/min | |
| CPU cycles: | 1,238/sec | |
| Memory |
| Private memory: | 784 KB | |
| Private (maximum): | 2.14 MB | |
| Private (minimum): | 2.11 MB | |
| Non-paged memory: | 784 KB | |
| Virtual memory: | 34.11 MB | |
| Virtual memory (peak): | 35.23 MB | |
| Working set: | 2.14 MB | |
| Working set (peak): | 2.29 MB | |
| Page faults: | 609/min | |
| I/O |
| I/O read transfer: | 200 Bytes/sec | |
| I/O read operations: | 1/sec | |
| I/O other transfer: | 0 Bytes/sec | |
| I/O other operations: | 1/sec | |
| Resource allocations |
| Threads: | 1 | |
| Handles: | 15 | |
| GUI GDI count: | 4 | |
| GUI GDI peak: | 4 | |
| GUI USER count: | 2 | |
| GUI USER peak: | 2 | |
Process properties
Distribution by Windows OS
| OS version | distribution |
| Windows 7 Home Premium |
100.00% |
|
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
100.00% |
|
