Should I block it?

No, this file is 100% safe to run.

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
SetSecurityDescriptorDacl, GetSecurityDescriptorLength, MakeSelfRelativeSD, InitializeSecurityDescriptor, GetSecurityDescriptorOwner, GetSecurityDescriptorGroup, GetSecurityDescriptorDacl, GetSecurityDescriptorSacl, MakeAbsoluteSD, GetSecurityDescriptorControl, RegEnumValueW, RegEnumValueA, StartServiceCtrlDispatcherA, ChangeServiceConfigA, RegisterServiceCtrlHandlerA, RegOpenKeyExW, RegQueryValueExW, QueryServiceStatus, CreateServiceA, AdjustTokenPrivileges, ConvertStringSidToSidW, LookupAccountSidW, LookupPrivilegeValueA, CheckTokenMembership, ControlService, DeleteService, OpenSCManagerA, OpenServiceA, CloseServiceHandle, SetServiceStatus, RegisterEventSourceA, ReportEventA, DeregisterEventSource, OpenProcessToken, RegQueryValueExA, RegEnumKeyExA, RegQueryInfoKeyA, RegSetValueExA, RegOpenKeyExA, RegCreateKeyExA, RegCloseKey, RegDeleteValueA, RegDeleteKeyA
kernel32.dll
SetLastError, GetACP, MapViewOfFileEx, CreateFileMappingA, UnmapViewOfFile, GetCurrentProcessId, GetTickCount, GetWindowsDirectoryA, CreateDirectoryA, SuspendThread, ResumeThread, GetCurrentThread, ResetEvent, TerminateThread, WaitForMultipleObjects, PulseEvent, LoadLibraryA, CreateMutexA, SetEnvironmentVariableA, SetEndOfFile, CreateFileA, SetStdHandle, WriteConsoleW, GetConsoleOutputCP, WriteConsoleA, LCMapStringW, LCMapStringA, GetLocaleInfoW, FlushFileBuffers, ReadFile, SetFilePointer, GetProcAddress, CompareStringW, CompareStringA, GetCommandLineA, GetModuleFileNameW, SetEvent, LocalFree, CreateEventA, CreateThread, GetCurrentThreadId, Sleep, WaitForSingleObject, CloseHandle, GetCurrentProcess, OutputDebugStringA, GetModuleHandleA, LoadLibraryExA, FreeLibrary, GetModuleFileNameA, VirtualQuery, LeaveCriticalSection, EnterCriticalSection, IsDBCSLeadByte, InterlockedDecrement, InterlockedIncrement, IsBadCodePtr, GetVersionExA, lstrcmpiA, lstrlenA, GetLastError, MultiByteToWideChar, FindResourceExA, FindResourceA, LoadResource, LockResource, SizeofResource, DeleteCriticalSection, InitializeCriticalSection, RaiseException, lstrlenW, WideCharToMultiByte, ReleaseMutex, GetConsoleMode, GetConsoleCP, GetTimeZoneInformation, GetStringTypeW, GetStringTypeA, IsValidLocale, EnumSystemLocalesA, GetLocaleInfoA, GetUserDefaultLCID, QueryPerformanceCounter, GetEnvironmentStringsW, FreeEnvironmentStringsW, GetEnvironmentStrings, FreeEnvironmentStringsA, IsValidCodePage, GetOEMCP, GetCPInfo, GetFileType, SetHandleCount, TlsFree, TlsSetValue, TlsAlloc, TlsGetValue, GetStdHandle, WriteFile, ExitProcess, HeapCreate, VirtualFree, ExitThread, GetSystemTimeAsFileTime, IsDebuggerPresent, SetUnhandledExceptionFilter, UnhandledExceptionFilter, TerminateProcess, GetStartupInfoA, GetSystemInfo, VirtualAlloc, VirtualProtect, RtlUnwind, GetProcessHeap, HeapSize, HeapReAlloc, HeapDestroy, HeapAlloc, HeapFree
ole32.dll
CoTaskMemAlloc, CoTaskMemRealloc, CoTaskMemFree, ProgIDFromCLSID, CoCreateInstance, CLSIDFromProgID, CoRevokeClassObject, CoRegisterClassObject, CoUninitialize, CoInitialize, CoRevertToSelf, CoImpersonateClient, CoInitializeSecurity, StringFromGUID2
shell32.dll
SHGetPathFromIDListA, SHGetSpecialFolderLocation, SHGetMalloc
shlwapi.dll
PathAddBackslashW, PathAppendW, PathFileExistsA, PathStripPathW
user32.dll
CharUpperA, TranslateMessage, LoadStringA, DispatchMessageA, CharNextA, PostThreadMessageA, MessageBoxA, GetFocus, GetMessageA, UnregisterClassA
userenv.dll
UnloadUserProfile

McciServiceHost.exe

By Alcatel-Lucent

Remove McciServiceHost.exe
Version:   6,7,0,15
MD5:   eee1ea23c4777adb268a36196a631200
SHA1:   3ee4e4c10cb0813517a7c499732d6c5f9849ff62
SHA256:   3f53008134d1c56257ce6f7b79b4ba4a810002e91b7abaf2e717799c41e2ca37

Overview

mcciservicehost.exe runs as a service under the name McciServiceHost with extensive SYSTEM privileges (full administrator access). It has been configured with a firewall exception which allows both inbound and outbound network communication without being blocked. This is typically installed with the program ATT-RC Self Support Tool published by AT&T.

DetailsDetails

File name:mcciservicehost.exe
Publisher:Alcatel-Lucent
Description:mcci+McciServiceHost
Typical file path:C:\Program Files\common files\motive\mcciservicehost.exe
File version:6,7,0,15
Size:308 KB (315,392 bytes)
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
AT&T
7% remove
The AT&T Self Support Tool is the latest AT&T wizard-driven application designed to detect and resolve common High Speed Internet service issues. The Self Support Tool can rectify a range of issues from connectivity to email problems. It provides multiple utilities and can assist you in managing your home network. The Self Support Tool attempts to resolve issues to get you back up and running. However, if you still need to call Technica...

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'McciServiceHost'
Windows firewall allowed programs
Exceptions allow programs to access to the Internet through an outbound connections
  • Firewall exception for 'C:\Program Files\Common Files\Motive\McciServiceHost.exe'
Network connections
Access through an approved Windows firewall exception
  • [TCP] patttbcsst.att.motive.com (64.186.176.127:443)

  • ResourcesResource utilization

    (Note: statistics below are averages based on a minimum sample size of 200 unique participants)
    Averages
     
    CPU
    Total CPU:0.00041391%
    0.028634%
    Kernel CPU:0.00033660%
    0.013761%
    User CPU:0.00007732%
    0.014873%
    Kernel CPU time:1,005,201 ms/min
    100,923,805ms/min
    CPU cycles:8,061,443/sec
    17,470,203/sec
    Context switches:608/sec
    284/sec
    Memory
    Private memory:114.68 MB
    21.59 MB
    Private (maximum):24.63 MB
    Private (minimum):1.36 MB
    Non-paged memory:114.68 MB
    21.59 MB
    Virtual memory:215.85 MB
    140.96 MB
    Virtual memory (peak):231.61 MB
    169.69 MB
    Working set:21.33 MB
    18.61 MB
    Working set (peak):26.05 MB
    37.95 MB
    Page faults:3,626,886/min
    2,039/min
    I/O
    I/O read transfer:29.17 KB/sec
    1.02 MB/min
    I/O read operations:28/sec
    343/min
    I/O write transfer:4.58 KB/sec
    274.99 KB/min
    I/O write operations:8/sec
    227/min
    I/O other transfer:615.83 KB/sec
    448.09 KB/min
    I/O other operations:7,694/sec
    1,671/min
    Resource allocations
    Threads:20
    12
    Handles:5808
    600
    GUI GDI count:4
    103
    GUI USER count:20
    49

    BehaviorsProcess properties

    Integrety level:Undefined
    Platform:64-bit
    Command line:"C:\Program Files\common files\motive\mcciservicehost.exe"
    Owner:SYSTEM
    Windows Service
    Service name:McciServiceHost
    Type:Win32OwnProcess
    Parent process:services.exe (Services and Controller app by Microsoft)

    ResourcesThreads

    Averages
     
    mecdiscoveryservicex.dll (MECDiscoveryService by Alcatel-Lucent)
    Total CPU:0.36031758%
    0.272967%
    Kernel CPU:0.20240346%
    0.107585%
    User CPU:0.15791412%
    0.165382%
    Context switches:99/sec
    79/sec
    Memory:1.45 MB
    1.16 MB
    McciServiceHost.exe (main module)
    Total CPU:0.06864515%
    Kernel CPU:0.03533957%
    User CPU:0.03330558%
    CPU cycles:2,128,882/sec
    Context switches:11/sec
    Memory:316 KB
    ntdll.dll
    Total CPU:0.01331967%
    Kernel CPU:0.00885033%
    User CPU:0.00446935%
    CPU cycles:235,792/sec
    Context switches:11/sec
    Memory:1.66 MB
    mechndataservicex.dll (MECHNDataService by Alcatel-Lucent)
    Total CPU:0.00706781%
    Kernel CPU:0.00357717%
    User CPU:0.00349064%
    Context switches:10/sec
    Memory:948 KB
    wow64.dll
    Total CPU:0.00419445%
    Kernel CPU:0.00015317%
    User CPU:0.00404128%
    CPU cycles:102,363/sec
    Memory:252 KB
    wow64win.dll
    Total CPU:0.00145585%
    Kernel CPU:0.00061984%
    User CPU:0.00083601%
    CPU cycles:142,024/sec
    Memory:360 KB
    advapi32.dll (Advanced Windows 32 Base API by Microsoft)
    Total CPU:0.00057602%
    Kernel CPU:0.00025921%
    User CPU:0.00031681%
    Memory:620 KB

    Common loaded modules

    These are modules that are typiclaly loaded within the context of this process.

    Windows OS versionsDistribution by Windows OS

    OS versiondistribution
    Microsoft Windows XP 50.00%
    Windows 8 Pro 33.33%
    Windows 7 Professional 16.67%

    Distribution by countryDistribution by country

    United States installs about 100.00% of mcciservicehost.exe.

    OEM distributionDistribution by PC manufacturer

    PC Manufacturerdistribution
    Dell 75.00%
    Hewlett-Packard 25.00%
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