Should I block it?
40% of PCs block this file from running.
Possible reason:
Performance resource utilization
Relationships
Child processes
Related files
PCTechHotline.exe
PCTechHotline by Crawler (Signed)
| Version: | 3.0.0.4 |
| MD5: | b3b35eac3517c088a7c07400d1a647df |
| SHA1: | 41523529c4184ecd09b158914931baaf7a2480f3 |
Overview
pctechhotline.exe executes as a process with the local user's privileges. It is set to be start when the PC boots and any user logs into Windows (added to the Run registry key for the all users under the local machine). This is typically installed with the program PC Tech Hotline published by Crawler, LLC and is most likely removed by most users once installed (74% removed). The file is digitally signed by Crawler which was issued by the VeriSign certificate authority (CA). This particular version is usually found on Windows 8.1 (6.2.9200.0).
Details
| File name: | pctechhotline.exe |
| Publisher: | Crawler, LLC |
| Product name: | PCTechHotline |
| Typical file path: | C:\Program Files\pctechhotline\pctechhotline.exe |
| File version: | 3.0.0.4 |
| Product version: | 3.0.0.0 |
| Size: | 1.82 MB (1,905,000 bytes) |
| Build date: | 2/11/2014 2:55 AM |
| Certificate |
| Issued to: | Crawler |
| Authority (CA): | VeriSign |
| Effective date: | Tuesday, November 26, 2013 |
| Expiration date: | Wednesday, January 25, 2017 |
| Digital DNA |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following program will install this file
“You may order the Service by submitting a service plan order through the PC Tech Hotline website or by calling PC Tech Hotline. Once PC Tech Hotline accepts the service plan order submitted by you, then you will receive an email from PC Tech Hotline at the email address that you provide or have provided to PC Tech Hotline as part of the registration process for the Service. PC Tech Hotline is not responsible for rendering Services in co...”
Behaviors
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'PCTechHotline' → "C:\Program Files\PCTechHotline\PCTechHotline.exe" /STARTUP
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00100846% | |
| Kernel CPU: | 0.00009852% | |
| User CPU: | 0.00090994% | |
| Kernel CPU time: | 1,094 ms/min | |
| CPU cycles: | 2,529,903/sec | |
| Context switches: | 16/sec | |
| Memory |
| Private memory: | 6.23 MB | |
| Private (maximum): | 13.02 MB | |
| Private (minimum): | 10.57 MB | |
| Non-paged memory: | 6.23 MB | |
| Virtual memory: | 107.08 MB | |
| Virtual memory (peak): | 114.47 MB | |
| Working set: | 12.09 MB | |
| Working set (peak): | 13.14 MB | |
| Page faults: | 10,319/min | |
| I/O |
| I/O read transfer: | 50 Bytes/sec | |
| I/O read operations: | 1/sec | |
| I/O write transfer: | 606 Bytes/sec | |
| I/O write operations: | 1/sec | |
| I/O other transfer: | 81 Bytes/sec | |
| I/O other operations: | 7/sec | |
| Resource allocations |
| Threads: | 1 | |
| Handles: | 189 | |
| GUI GDI count: | 152 | |
| GUI GDI peak: | 161 | |
| GUI USER count: | 50 | |
| GUI USER peak: | 59 | |
Process properties
| Integrety level: | High |
| Platform: | 64-bit |
| Command line: | "C:\Program Files\pctechhotline\pctechhotline.exe" /first |
| Owner: | User |
Distribution by Windows OS
| OS version | distribution |
| Windows 8.1 |
100.00% |
|
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
100.00% |
|
