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No, this file is 100% safe to run.

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SftService.exe

SoftThinks Agent Service by Dell Inc. (Signed)

Remove SftService.exe
Version:   3.0.0.24
MD5:   b2b36d1b62ba24aca1c114b3936f308d
SHA1:   dde6c27bb6e75d6166086b50c3b81f885000589c

Overview

sftservice.exe runs as a service under the name SoftThinks Agent Service (SftService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including Dell Backup and Recovery published by Dell Inc., Dell Backup and Recovery - Support Software from Dell Inc. and Dell Backup and Recovery - Support Software by Dell Inc.. The file is digitally signed by Dell Inc.. This particular version is usually found on Windows 8.1 (6.2.9200.0).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell backup and recovery\sftservice.exe
File version:3.0.0.24
Size:1.83 MB (1,915,920 bytes)
Build date:10/31/2013 7:51 AM
Certificate
Issued to:Dell Inc.
Authority (CA):Dell Inc.
Effective date:Friday, May 11, 2012
Expiration date:Sunday, May 11, 2014
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Alienware Corp.
9% remove
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
Alienware Corp.
1% remove
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
Dell Inc.
27% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”
Dell Inc.
18% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00040238%
0.028634%
Kernel CPU:0.00025148%
0.013761%
User CPU:0.00015089%
0.014873%
Kernel CPU time:7,625 ms/min
100,923,805ms/min
CPU cycles:249,588/sec
17,470,203/sec
Memory
Private memory:2.38 MB
21.59 MB
Private (maximum):8.7 MB
Private (minimum):8.27 MB
Non-paged memory:2.38 MB
21.59 MB
Virtual memory:82.43 MB
140.96 MB
Virtual memory (peak):89.1 MB
169.69 MB
Working set:8.59 MB
18.61 MB
Working set (peak):8.79 MB
37.95 MB
Page faults:4,433/min
2,039/min
I/O
I/O read transfer:30 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:41 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:10.06 KB/sec
448.09 KB/min
I/O other operations:29/sec
1,671/min
Resource allocations
Threads:2
12
Handles:178
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\dell backup and recovery\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SoftThinks Agent Service
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 8.1 100.00%

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 100.00%
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