Should I block it?
No, this file is 100% safe to run.
 
Relationships
     
    
        SftService.exe
SoftThinks Agent Service by Dell Inc. (Signed)
| Version: | 3.0.0.24 | 
| MD5: | b2b36d1b62ba24aca1c114b3936f308d | 
| SHA1: | dde6c27bb6e75d6166086b50c3b81f885000589c | 
Overview
sftservice.exe runs as a service under the name SoftThinks Agent Service (SftService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including Dell Backup and Recovery published by Dell Inc., Dell Backup and Recovery - Support Software from Dell Inc. and Dell Backup and Recovery - Support Software by Dell Inc.. The file is digitally signed by Dell Inc.. This particular version is usually found on Windows 8.1 (6.2.9200.0).
 Details
Details
| File name: | sftservice.exe | 
| Publisher: | SoftThinks SAS | 
| Product name: | SoftThinks Agent Service | 
| Typical file path: | C:\Program Files\dell backup and recovery\sftservice.exe | 
| File version: | 3.0.0.24 | 
| Size: | 1.83 MB (1,915,920 bytes) | 
| Build date: | 10/31/2013 7:51 AM | 
| Certificate | 
| Issued to: | Dell Inc. | 
| Authority (CA): | Dell Inc. | 
| Effective date: | Friday, May 11, 2012 | 
| Expiration date: | Sunday, May 11, 2014 | 
| Digital DNA | 
| File packed: | No | 
| .NET CLR: | No | 
More details
 Programs
Programs
The following programs will install this file
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
 
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
 
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”
 
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”
 
 Behaviors
Behaviors
Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
- 'SftService'  (SoftThinks Agent Service)
 Resource utilization
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
| CPU | 
| Total CPU: | 0.00040238% |  | 
| Kernel CPU: | 0.00025148% |  | 
| User CPU: | 0.00015089% |  | 
| Kernel CPU time: | 7,625 ms/min |  | 
| CPU cycles: | 249,588/sec |  | 
| Memory | 
| Private memory: | 2.38 MB |  | 
| Private (maximum): | 8.7 MB |  | 
| Private (minimum): | 8.27 MB |  | 
| Non-paged memory: | 2.38 MB |  | 
| Virtual memory: | 82.43 MB |  | 
| Virtual memory (peak): | 89.1 MB |  | 
| Working set: | 8.59 MB |  | 
| Working set (peak): | 8.79 MB |  | 
| Page faults: | 4,433/min |  | 
| I/O | 
| I/O read transfer: | 30 Bytes/sec |  | 
| I/O read operations: | 1/sec |  | 
| I/O write transfer: | 41 Bytes/sec |  | 
| I/O write operations: | 1/sec |  | 
| I/O other transfer: | 10.06 KB/sec |  | 
| I/O other operations: | 29/sec |  | 
| Resource allocations | 
| Threads: | 2 |  | 
| Handles: | 178 |  | 
 
 Process properties
Process properties
| Integrety level: | System | 
| Platform: | 64-bit | 
| Command line: | "C:\Program Files\dell backup and recovery\sftservice.exe" | 
| Owner: | SYSTEM | 
| Windows Service | 
| Service name: | SftService | 
| Display name: | SoftThinks Agent Service | 
| Description: | “SoftThinks Agent Service” | 
| Type: | Win32OwnProcess | 
 Distribution by Windows OS
Distribution by Windows OS
| OS version | distribution | 
| Windows 8.1 | 100.00% |  | 
 Distribution by PC manufacturer
Distribution by PC manufacturer
| PC Manufacturer | distribution | 
| Dell | 100.00% |  |