sprtlisten.exe

sprtlisten Module by SupportSoft (Signed)

Remove sprtlisten.exe

Version:	6.9.2828.0
MD5:	6bd79c3ef6b8ac9bb0b83e0f15478572
SHA1:	c17577a9cae52e926f4f62879112e4cf3f9dbb98
SHA256:	2cc9b9429d111e56e1f56e73885a727c5609954fe3e0e03624e012c49dbdf5d8

Overview

sprtlisten.exe runs as a service under the name SupportSoft Listener Service (sprtlisten) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program CenturyLink QuickAssist Desktop Tools published by CenturyLink, Inc.. The file is digitally signed by SupportSoft which was issued by the VeriSign certificate authority (CA).

Details

File name:	sprtlisten.exe
Publisher:	SupportSoft, Inc.
Product name:	sprtlisten Module
Typical file path:	C:\Program Files\common files\supportsoft\bin\sprtlisten.exe
File version:	6.9.2828.0
Size:	1.16 MB (1,213,728 bytes)
Certificate
Issued to:	SupportSoft
Authority (CA):	VeriSign
Effective date:	Sunday, April 2, 2006
Expiration date:	Monday, April 13, 2009
Digital DNA
File packed:	No
.NET CLR:	No

More details

Programs

The following program will install this file

CenturyLink QuickAssist Desktop Tools

CenturyLink, Inc.

8% remove

Behaviors

Service

Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)

'sprtlisten' (SupportSoft Listener Service)

Resource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)

Averages

CPU
Total CPU:	0.00042079%	0.028634%
Kernel CPU:	0.00014049%	0.013761%
User CPU:	0.00028030%	0.014873%
Kernel CPU time:	66 ms/min	100,923,805ms/min
CPU cycles:	12,917/sec	17,470,203/sec
Memory
Private memory:	2.11 MB	21.59 MB
Private (maximum):	3.57 MB
Private (minimum):	1.83 MB
Non-paged memory:	2.11 MB	21.59 MB
Virtual memory:	73.96 MB	140.96 MB
Virtual memory (peak):	80.06 MB	169.69 MB
Working set:	1.96 MB	18.61 MB
Working set (peak):	6 MB	37.95 MB
Page faults:	12,130/min	2,039/min
I/O
I/O read transfer:	2 Bytes/sec	1.02 MB/min
I/O read operations:	1/sec	343/min
I/O write transfer:	2 Bytes/sec	274.99 KB/min
I/O write operations:	1/sec	227/min
I/O other transfer:	3 Bytes/sec	448.09 KB/min
I/O other operations:	2/sec	1,671/min
Resource allocations
Threads:	4	12
Handles:	86	600

Process properties

Integrety level:	System
Platform:	64-bit
Command line:	"C:\Program Files\common files\supportsoft\bin\sprtlisten.exe" /identity quickassist
Owner:	SYSTEM
Windows Service
Service name:	sprtlisten
Display name:	SupportSoft Listener Service
Type:	Win32OwnProcess, InteractiveProcess
Parent process:	services.exe (Services and Controller app by Microsoft)

Threads

Averages

ADVAPI32.dll
Total CPU:	0.00077008%	0.272967%
Kernel CPU:	0.00027266%	0.107585%
User CPU:	0.00049742%	0.165382%
CPU cycles:	11,810/sec	5,741,424/sec
Memory:	792 KB	1.16 MB
sprtlisten.exe (main module)
Total CPU:	0.00003041%
Kernel CPU:	0.00000113%
User CPU:	0.00002928%
CPU cycles:	606/sec
Memory:	1.18 MB
wow64.dll
Total CPU:	0.00001896%
Kernel CPU:	0.00001422%
User CPU:	0.00000474%
CPU cycles:	542/sec
Memory:	252 KB