Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

16.4.6.1 95.45%
16.4.4.2 4.55%

Relationships

Parent processes
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
RegCloseKey, RegQueryValueExW, RegOpenKeyW
kernel32.dll
CloseHandle, LoadLibraryExW, CreateEventW, GetCurrentProcessId, GetProcAddress, FindClose, FindFirstFileW, GetModuleFileNameW, FreeLibrary, OutputDebugStringW, GetVersionExW, GetPrivateProfileStringW, UnhandledExceptionFilter, GetCurrentProcess, TerminateProcess, GetSystemTimeAsFileTime, GetCurrentThreadId, GetTickCount, QueryPerformanceCounter, SetUnhandledExceptionFilter, GetStartupInfoW, InterlockedCompareExchange, Sleep, InterlockedExchange, IsDebuggerPresent
msvcr90.dll
DllMain

AOLSoftware.exe

AOL Service Libraries by AOL Inc. (Signed)

Remove AOLSoftware.exe
Version:   16.4.6.1
MD5:   3f654601a593a96bc4a47035b0829e69
SHA1:   a571aa5d65b440010e8dfe7ec522c70a7846e72f
SHA256:   236ed57bff34f6a67d9a7765d218f1d525cc56b98f8200ffcdda00f5ebf3ad97

Overview

aolsoftware.exe executes as a process with the local user's privileges typically within the context of its parent waol.exe (AOL by AOL Inc.). It is set to be start when the PC boots and any user logs into Windows (added to the Run registry key for the all users under the local machine). It has been configured with a firewall exception which allows both inbound and outbound network communication without being blocked. This is typically installed with the program Uninstall AOL Emergency Connect Utility 1.0 published by AOL Inc..

DetailsDetails

File name:aolsoftware.exe
Publisher:AOL Inc.
Product name:AOL Service Libraries
Description:AOL
Typical file path:C:\Program Files\common files\aol\1294151942\ee\aolsoftware.exe
File version:16.4.6.1
Size:40.82 KB (41,800 bytes)
Certificate
Issued to:AOL Inc.
Authority (CA):VeriSign
Effective date:Thursday, December 10, 2009
Expiration date:Wednesday, July 25, 2012
Digital DNA
PE subsystem:Windows GUI
File packed:No
Code language:Microsoft Visual C++ 9.0
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
AOL Inc.
23% remove
Uninstall AOL Emergency Connect Utility (ECU) provides a utilit to help determine why an AOL connection is failing and provides a way to unintsall and fix the AOL connections. If you are experiencing a problem with AOL connectivity online, this tool will help restore it.

BehaviorsBehaviors

Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'HostManager' → "C:\Program Files\Common Files\AOL\1294151942\ee\AOLSoftware.exe"
Windows firewall allowed programs
Exceptions allow programs to access to the Internet through an outbound connections
  • Firewall exception for 'C:\Program Files\Common Files\AOL\1333358600\ee\aolsoftware.exe'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.04623435%
0.028634%
Kernel CPU:0.02125447%
0.013761%
User CPU:0.02497988%
0.014873%
Kernel CPU time:1,277 ms/min
100,923,805ms/min
CPU cycles:1,742,888/sec
17,470,203/sec
Context switches:5/sec
284/sec
Memory
Private memory:8.94 MB
21.59 MB
Private (maximum):12.03 MB
Private (minimum):4.66 MB
Non-paged memory:8.94 MB
21.59 MB
Virtual memory:109.85 MB
140.96 MB
Virtual memory (peak):119.1 MB
169.69 MB
Working set:6.58 MB
18.61 MB
Working set (peak):13.98 MB
37.95 MB
Page faults:31,425/min
2,039/min
I/O
I/O read transfer:45.22 KB/sec
1.02 MB/min
I/O read operations:33/sec
343/min
I/O write transfer:850 Bytes/sec
274.99 KB/min
I/O write operations:13/sec
227/min
I/O other transfer:86.89 KB/sec
448.09 KB/min
I/O other operations:1,122/sec
1,671/min
Resource allocations
Threads:20
12
Handles:336
600
GUI GDI count:17
103
GUI GDI peak:19
142
GUI USER count:52
49
GUI USER peak:63
71

BehaviorsProcess properties

Integrety level:Medium
Platform:64-bit
Command lines:
  • "C:\Program Files\common files\aol\1331762113\ee\aolsoftware.exe" /h servicehost.defaultgrp
  • "C:\Program Files\common files\aol\1377220113\ee\aolsoftware.exe" /h servicehost.defaultgrp
  • "C:\Program Files\common files\aol\1358979336\ee\aolsoftware.exe" /h servicehost.defaultgrp
  • "C:\Program Files\common files\aol\1349469620\ee\aolsoftware.exe" /h servicehost.defaultgrp
  • "C:\Program Files\common files\aol\1362983685\ee\aolsoftware.exe"
  • "C:\Program Files\common files\aol\1336073227\ee\aolsoftware.exe" /h servicehost.defaultgrp
  • "C:\Program Files\common files\aol\1347048707\ee\aolsoftware.exe"
  • (11 more)
Owner:User
Parent processes:

ResourcesThreads

Averages
 
MSVCR90.dll
Total CPU:0.00404150%
0.272967%
Kernel CPU:0.00242488%
0.107585%
User CPU:0.00161662%
0.165382%
CPU cycles:90,535/sec
5,741,424/sec
Memory:652 KB
1.16 MB
aolsoftware.exe (main module)
Total CPU:0.00210248%
Kernel CPU:0.00101316%
User CPU:0.00108932%
CPU cycles:212,332/sec
Memory:48 KB
ntdll.dll
Total CPU:0.00020054%
Kernel CPU:0.00020054%
User CPU:0.00000000%
CPU cycles:3,254/sec
Memory:1.66 MB
WS2_32.dll
Total CPU:0.00016012%
Kernel CPU:0.00016012%
User CPU:0.00000000%
CPU cycles:2,433/sec
Memory:212 KB
wow64win.dll
Total CPU:0.00006773%
Kernel CPU:0.00000000%
User CPU:0.00006773%
CPU cycles:116/sec
Memory:360 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 45.45%
Windows Vista Home Premium 18.18%
Windows 7 Ultimate 9.09%
Windows 7 Ultimate N 9.09%
Microsoft Windows XP 4.55%
Windows 8 Pro 4.55%
Windows 7 Professional 4.55%
Windows 8 4.55%

Distribution by countryDistribution by country

United States installs about 95.45% of AOL Service Libraries.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
ASUS 46.15%
Dell 30.77%
Hewlett-Packard 15.38%
Samsung 7.69%
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