Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

Relationships

Child processes
Related files

App24x7Help.exe

24x7Help by Crawler (Signed)

Remove App24x7Help.exe
Version:   2.1.0.8
MD5:   fb6e4b905bee49ee8b2f0aef86276dc1
SHA1:   44db1b7e9cd2c8fb6eb43424673e81eba7e0a984
SHA256:   24214f375bdf433d58ffdac1b09587dac2f8a4d91d89d10f6bfd961d33dc5935

What is App24x7Help.exe?

24x7 Help is a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Help.exe (from Crawler)

Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th

DetailsDetails

File name:app24x7help.exe
Publisher:PCRx.com, LLC
Product name:24x7Help
Typical file path:C:\Program Files\24x7help\app24x7help.exe
File version:2.1.0.8
Product version:2.1.0.0
Size:1.61 MB (1,686,168 bytes)
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Effective date:Thursday, December 9, 2010
Expiration date:Wednesday, December 11, 2013
Digital DNA
PE subsystem:Windows GUI
Entropy:7.054920
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
PCRx.com, LLC
  70% remove
24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...

BehaviorsBehaviors

Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • '24x7HELP' → "C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP
Network connections
  • [TCP] 5373-colo-cust.host.net (66.115.32.20:80)

  • ResourcesResource utilization

    (Note: statistics below are averages based on a minimum sample size of 200 unique participants)
    Averages
     
    CPU
    Total CPU:0.03180768%
    0.028634%
    Kernel CPU:0.02953112%
    0.013761%
    User CPU:0.00227656%
    0.014873%
    Kernel CPU time:921 ms/min
    100,923,805ms/min
    Context switches:7/sec
    284/sec
    Memory
    Private memory:10.89 MB
    21.59 MB
    Private (maximum):4.03 MB
    Private (minimum):988 KB
    Non-paged memory:10.89 MB
    21.59 MB
    Virtual memory:45.18 MB
    140.96 MB
    Virtual memory (peak):47.25 MB
    169.69 MB
    Working set:1.34 MB
    18.61 MB
    Working set (peak):14.39 MB
    37.95 MB
    Resource allocations
    Threads:1
    12
    Handles:133
    600
    GUI GDI count:284
    103
    GUI USER count:34
    49

    BehaviorsProcess properties

    Tray notification:Yes
    Integrety level:Undefined
    Platform:32-bit
    Command line:"C:\Program Files\24x7help\app24x7help.exe" /first
    Owner:User

    Windows OS versionsDistribution by Windows OS

    OS versiondistribution
    Microsoft Windows XP 100.00%
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