Should I block it?

45%
45% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

8.2.0.26 12.50%
8.0.0.69 75.00%
8.0.0.67 12.50%

Relationships

Parent process
Related files

DriverSupport.exe

Driver Support by PC Drivers HeadQuarters (Signed)

Remove DriverSupport.exe
Version:   8.0.0.69
MD5:   97321882cdbd87d5a6421ba80b75111e
SHA1:   808b869a31c755a92f13f81ca408d64ff36c5b96
SHA256:   e5fc31e1e63a4b83a6b1cda3902ff73f3693d457fe1e299c0f2ca20a77d25a5a

What is DriverSupport.exe?

Driver Support is used to locate new versions of drivers that are already installed on the computer system. Drivers that currently have upgrades available are shown to the user, who can proceed with the upgrade with a simple click.

About DriverSupport.exe (from PC Drivers HeadQuarters)

At PC Drivers HeadQuarters we have distilled 10 years of PC hardware expertise into our driver identification software, Driver Detective. Driver Detective was created to save you time and remove any g

DetailsDetails

File name:driversupport.exe
Publisher:PC Drivers Headquarters
Product name:Driver Support
Typical file path:C:\Program Files\driver support\driver support\driversupport.exe
File version:8.0.0.69
Size:3.38 MB (3,539,896 bytes)
Certificate
Issued to:PC Drivers HeadQuarters
Authority (CA):VeriSign
Effective date:Sunday, April 3, 2011
Expiration date:Monday, April 21, 2014
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

BehaviorsBehaviors

Scheduled tasks
  • The job 'Driver Support-RTMRules' runs weekly in the path '\Driver Support-RTMRules'
  • Entry path '\Driver Support-RTMUpdater'
  • Entry path '\Driver Support-RTMScan'
  • Entry path '\Driver Support-RTMRules'
Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'Driver Support' → C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.04701651%
0.028634%
Kernel CPU:0.00331102%
0.013761%
User CPU:0.04370549%
0.014873%
Kernel CPU time:1,061 ms/min
100,923,805ms/min
CPU cycles:5,150,155/sec
17,470,203/sec
Memory
Private memory:44.53 MB
21.59 MB
Private (maximum):53.01 MB
Private (minimum):50.63 MB
Non-paged memory:44.53 MB
21.59 MB
Virtual memory:232.73 MB
140.96 MB
Virtual memory (peak):260.11 MB
169.69 MB
Working set:50.7 MB
18.61 MB
Working set (peak):61.76 MB
37.95 MB
Page faults:27,859/min
2,039/min
I/O
I/O read transfer:382.87 KB/sec
1.02 MB/min
I/O read operations:25/sec
343/min
I/O write transfer:136.8 KB/sec
274.99 KB/min
I/O write operations:44/sec
227/min
I/O other transfer:5.91 KB/sec
448.09 KB/min
I/O other operations:521/sec
1,671/min
Resource allocations
Threads:13
12
Handles:557
600
GUI GDI count:47
103
GUI USER count:82
49

BehaviorsProcess properties

Tray notification:Yes
Integrety level:Medium
Platform:32-bit
Command line:"C:\Program Files\driver support\driver support\driversupport.exe" /applicationmodC:systemtray /showwelcomC:false
Owner:User
Parent process:explorer.exe (Windows Explorer by Microsoft Corporation)

ResourcesThreads

Averages
 
DriverSupport.exe (main module)
Total CPU:0.08136930%
0.272967%
Kernel CPU:0.02881829%
0.107585%
User CPU:0.05255101%
0.165382%
CPU cycles:1,892,465/sec
5,741,424/sec
Memory:3.39 MB
1.16 MB
mscorwks.dll
Total CPU:0.00175033%
Kernel CPU:0.00042583%
User CPU:0.00132450%
CPU cycles:33,848/sec
Memory:5.66 MB
gdiplus.dll
Total CPU:0.00088440%
Kernel CPU:0.00088440%
User CPU:0.00000000%
CPU cycles:1,407/sec
Memory:1.67 MB
ntdll.dll
Total CPU:0.00085159%
Kernel CPU:0.00085159%
User CPU:0.00000000%
CPU cycles:2,029/sec
Memory:1.16 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows Vista Home Basic 62.50%
Windows 7 Professional 12.50%
Windows 7 Ultimate 12.50%
Windows 7 Home Premium 12.50%

Distribution by countryDistribution by country

BS installs about 62.50% of Driver Support.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 90.91%
Acer 9.09%
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