Should I block it?
45% of PCs block this file from running.
Possible reason:
Performance resource utilization
 
 
 Additional versions
Additional versions
 
Relationships
Parent process
Related files
     
    
        DriverSupport.exe
Driver Support by PC Drivers HeadQuarters (Signed)
| Version: | 8.0.0.69 | 
| MD5: | 97321882cdbd87d5a6421ba80b75111e | 
| SHA1: | 808b869a31c755a92f13f81ca408d64ff36c5b96 | 
| SHA256: | e5fc31e1e63a4b83a6b1cda3902ff73f3693d457fe1e299c0f2ca20a77d25a5a | 
What is DriverSupport.exe?
Driver Support is used to locate new versions of drivers that are already installed on the computer system. Drivers that currently have upgrades available are shown to the user, who can proceed with the upgrade with a simple click.
About DriverSupport.exe (from PC Drivers HeadQuarters)
“At PC Drivers HeadQuarters we have distilled 10 years of PC hardware expertise into our driver identification software, Driver Detective. Driver Detective was created to save you time and remove any g”
 Details
Details
| File name: | driversupport.exe | 
| Publisher: | PC Drivers Headquarters | 
| Product name: | Driver Support | 
| Typical file path: | C:\Program Files\driver support\driver support\driversupport.exe | 
| File version: | 8.0.0.69 | 
| Size: | 3.38 MB (3,539,896 bytes) | 
| Certificate | 
| Issued to: | PC Drivers HeadQuarters | 
| Authority (CA): | VeriSign | 
| Effective date: | Sunday, April 3, 2011 | 
| Expiration date: | Monday, April 21, 2014 | 
| Digital DNA | 
| File packed: | No | 
| Code language: | Microsoft Visual C# / Basic .NET | 
| .NET CLR: | Yes | 
| .NET NGENed: | No | 
More details
 Behaviors
Behaviors
Scheduled tasks
- The job 'Driver Support-RTMRules' runs weekly in the path '\Driver Support-RTMRules'
- Entry path '\Driver Support-RTMUpdater'
- Entry path '\Driver Support-RTMScan'
- Entry path '\Driver Support-RTMRules'
Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'Driver Support' → C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false
 Resource utilization
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
| CPU | 
| Total CPU: | 0.04701651% |  | 
| Kernel CPU: | 0.00331102% |  | 
| User CPU: | 0.04370549% |  | 
| Kernel CPU time: | 1,061 ms/min |  | 
| CPU cycles: | 5,150,155/sec |  | 
| Memory | 
| Private memory: | 44.53 MB |  | 
| Private (maximum): | 53.01 MB |  | 
| Private (minimum): | 50.63 MB |  | 
| Non-paged memory: | 44.53 MB |  | 
| Virtual memory: | 232.73 MB |  | 
| Virtual memory (peak): | 260.11 MB |  | 
| Working set: | 50.7 MB |  | 
| Working set (peak): | 61.76 MB |  | 
| Page faults: | 27,859/min |  | 
| I/O | 
| I/O read transfer: | 382.87 KB/sec |  | 
| I/O read operations: | 25/sec |  | 
| I/O write transfer: | 136.8 KB/sec |  | 
| I/O write operations: | 44/sec |  | 
| I/O other transfer: | 5.91 KB/sec |  | 
| I/O other operations: | 521/sec |  | 
| Resource allocations | 
| Threads: | 13 |  | 
| Handles: | 557 |  | 
| GUI GDI count: | 47 |  | 
| GUI USER count: | 82 |  | 
 
 Process properties
Process properties
 Threads
Threads
Averages
 
| DriverSupport.exe (main module) | 
| Total CPU: | 0.08136930% |  | 
| Kernel CPU: | 0.02881829% |  | 
| User CPU: | 0.05255101% |  | 
| CPU cycles: | 1,892,465/sec |  | 
| Memory: | 3.39 MB |  | 
| mscorwks.dll | 
| Total CPU: | 0.00175033% |  | 
| Kernel CPU: | 0.00042583% |  | 
| User CPU: | 0.00132450% |  | 
| CPU cycles: | 33,848/sec |  | 
| Memory: | 5.66 MB |  | 
| gdiplus.dll | 
| Total CPU: | 0.00088440% |  | 
| Kernel CPU: | 0.00088440% |  | 
| User CPU: | 0.00000000% |  | 
| CPU cycles: | 1,407/sec |  | 
| Memory: | 1.67 MB |  | 
| ntdll.dll | 
| Total CPU: | 0.00085159% |  | 
| Kernel CPU: | 0.00085159% |  | 
| User CPU: | 0.00000000% |  | 
| CPU cycles: | 2,029/sec |  | 
| Memory: | 1.16 MB |  | 
 
Common loaded modules
These are modules that are typiclaly loaded within the context of this process.
 Distribution by Windows OS
Distribution by Windows OS
| OS version | distribution | 
| Windows Vista Home Basic | 62.50% |  | 
| Windows 7 Professional | 12.50% |  | 
| Windows 7 Ultimate | 12.50% |  | 
| Windows 7 Home Premium | 12.50% |  | 
 Distribution by country
Distribution by country
BS installs about 62.50% of Driver Support.
 Distribution by PC manufacturer
Distribution by PC manufacturer
| PC Manufacturer | distribution | 
| Dell | 90.91% |  | 
| Acer | 9.09% |  |