HPSA_Service.exe
HP Support Assistant by Hewlett-Packard Company (Signed)
| Version: | 6.1.12.1 |
| MD5: | 13bb1114451c63bfb41ba7daa4d70a29 |
| SHA1: | 637c255934dc93d53772eb146a3979b6c3dbfde1 |
| SHA256: | a07d27dcd1d5f333973ddf7e91bf902307088c48696ee1d1970a0152a507231b |
What is HPSA_Service.exe?
HP Support Assistant Service for HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.
About HPSA_Service.exe (from Hewlett-Packard Company)
“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s r”
Details
| File name: | hpsa_service.exe |
| Publisher: | Hewlett-Packard Company |
| Product name: | HP Support Assistant |
| Description: | HP Support Assistant Service |
| Typical file path: | C:\Program Files\hewlett-packard\hp support framework\hpsa_service.exe |
| File version: | 6.1.12.1 |
| Size: | 84.05 KB (86,072 bytes) |
| Certificate |
| Issued to: | Hewlett-Packard Company |
| Authority (CA): | VeriSign |
| Digital DNA |
| PE subsystem: | Windows Console |
| File packed: | No |
| Code language: | Microsoft Visual C# / Basic .NET |
| .NET CLR: | Yes |
| .NET NGENed: | No |
More details
Programs
The following programs will install this file
“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s ready to go when you turn on your new HP PC with Windows® 7 or Windows® 8. HP Support Assistant is pre-installed on every new HP PC. HP Support Assistant is PC assistance your way. This HP program helps you maintain peak computer performance...”
Behaviors
Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
- 'HP Support Assistant Service'
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00108401% | |
| Kernel CPU: | 0.00060564% | |
| User CPU: | 0.00047837% | |
| Kernel CPU time: | 157,231 ms/min | |
| CPU cycles: | 728,139/sec | |
| Context switches: | 2/sec | |
| Memory |
| Private memory: | 30.89 MB | |
| Private (maximum): | 29.08 MB | |
| Private (minimum): | 17.96 MB | |
| Non-paged memory: | 30.89 MB | |
| Virtual memory: | 533.46 MB | |
| Virtual memory (peak): | 544.59 MB | |
| Working set: | 18.8 MB | |
| Working set (peak): | 32.47 MB | |
| Page faults: | 60,185/min | |
| I/O |
| I/O read transfer: | 10.01 KB/sec | |
| I/O read operations: | 3/sec | |
| I/O write transfer: | 8.97 KB/sec | |
| I/O write operations: | 2/sec | |
| I/O other transfer: | 479 Bytes/sec | |
| I/O other operations: | 19/sec | |
| Resource allocations |
| Threads: | 12 | |
| Handles: | 6162 | |
Process properties
| Integrety level: | System |
| Platform: | 64-bit |
| Command line: | "C:\Program Files\hewlett-packard\hp support framework\hpsa_service.exe" |
| Owner: | SYSTEM |
| Windows Service |
| Service name: | HP Support Assistant Service |
| Description: | “HP Support Assistant Service” |
| Type: | Win32OwnProcess |
| Parent process: | services.exe (Services and Controller app by Microsoft) |
Threads
Averages
| mscorwks.dll |
| Total CPU: | 0.00893182% | |
| Kernel CPU: | 0.00140044% | |
| User CPU: | 0.00753138% | |
| CPU cycles: | 156,912/sec | |
| Memory: | 9.61 MB | |
| hpsa_service.exe (main module) |
| Total CPU: | 0.00144430% | |
| Kernel CPU: | 0.00094136% | |
| User CPU: | 0.00050294% | |
| CPU cycles: | 32,462/sec | |
| Memory: | 104 KB | |
| ntdll.dll |
| Total CPU: | 0.00014820% | |
| Kernel CPU: | 0.00014820% | |
| User CPU: | 0.00000000% | |
| CPU cycles: | 1,920/sec | |
| Memory: | 1.66 MB | |
Common loaded modules
These are modules that are typiclaly loaded within the context of this process.
Distribution by Windows OS
| OS version | distribution |
| Windows 7 Home Premium |
88.89% |
|
| Windows 7 Ultimate |
4.44% |
|
| Windows 8 Pro with Media Center |
2.22% |
|
| Windows 8 Pro |
2.22% |
|
| Windows 7 Professional |
2.22% |
|
Distribution by country
United States installs about 66.67% of HP Support Assistant.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Hewlett-Packard |
100.00% |
|
