Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

7.4.45.4 4.41%
7.0.39.15 66.49%
7.0.33.6 8.47%
7.0.32.44 7.41%
6.1.12.1 8.47%
6.0.5.4 1.59%
5.2.9.2 1.94%
5.1.11.1 0.53%
5.1.10.7 0.18%
5.1.10.7 0.18%
5.1.9.3 0.18%
5.1.8.12 0.18%

Relationships

HPSF.exe

HP Support Assistant by Hewlett-Packard Company (Signed)

Remove HPSF.exe
Version:   7.0.32.44
MD5:   829ad42b9b9e3f589daa30accab76214
SHA1:   35c52990ad8d383d412e3dbd47251330881a5eba
SHA256:   1851a46bc2d80e8287adbe670bb7c13b1f62bfd25c437ccb2d6acfbf77994663

What is HPSF.exe?

HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.

About HPSF.exe (from Hewlett-Packard Company)

“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s ready to go when you turn on your new HP PC with Windows® 7 or Windows® 8. HP Support Assistant is PC assistance your way. This HP program helps you maintain peak computer performance and resolve problems through automatic updates and tune-ups, built-in diagnostics, and a variety of assistance options. Depending on your PC’s operating system, HP Support Assistant has slightly different menus and capabilities. Computers purchased after October 2012 feature the latest version, but no matter which version you have, you’ll enjoy an easy way to keep your PC running at its best.”

DetailsDetails

File name:hpsf.exe
Publisher:Hewlett-Packard Company
Product name:HP Support Assistant
Typical file path:C:\Program Files\hewlett-packard\hp support framework\hpsf.exe
File version:7.0.32.44
Size:511.91 KB (524,192 bytes)
Certificate
Issued to:Hewlett-Packard Company
Authority (CA):VeriSign
Expiration date:Saturday, November 15, 2014
Digital DNA
File packed:Yes
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

ResourcesPrograms

The following program will install this file
HP Support Assistant
 Hewlett-Packard
24% remove
“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s ready to go when you turn on your new HP PC with Windows® 7 or Windows® 8. HP Support Assistant is pre-installed on every new HP PC. HP Support Assistant is PC assistance your way. This HP program helps you maintain peak computer performance...”

BehaviorsBehaviors

Scheduled tasks
  • The job '{FD541E27-8512-46F5-84C3-2E6CB54B1948}' runs on registration in the path '\{FD541E27-8512-46F5-84C3-2E6CB54B1948}'
  • The task '{88CD7463-0753-4BC5-9043-328C1E80297F}' runs on registration in the path '\{88CD7463-0753-4BC5-9043-328C1E80297F}'
  • The job '{4FE5D680-36A0-45D9-9952-B9C93772D57B}' runs on registration in the path '\{4FE5D680-36A0-45D9-9952-B9C93772D57B}'
  • The task '{2824F98F-2786-489C-8D8E-8BC8F53CBCDC}' runs on registration in the path '\{2824F98F-2786-489C-8D8E-8BC8F53CBCDC}'
  • The job '{224969C4-0734-4539-BD6E-2BDEE7B4FBD2}' runs on registration in the path '\{224969C4-0734-4539-BD6E-2BDEE7B4FBD2}'
  • The task 'PC Health Analysis Restart' in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Restart'
  • The job 'PC Health Analysis Install' in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Install'
  • The job 'HP Assistant Restart' runs on logon in the path '\Hewlett-Packard\HP Support Assistant\HP Assistant Restart'
  • The job 'Critical Actions Pending' in the path '\Hewlett-Packard\HP Support Assistant\Critical Actions Pending'
  • The job '{CF4178B0-0361-48D6-B0D4-4D024235BF05}' runs on registration in the path '\{CF4178B0-0361-48D6-B0D4-4D024235BF05}'
  • The task '{9CC80E26-113D-4401-A312-D00F9610C0F3}' runs on registration in the path '\{9CC80E26-113D-4401-A312-D00F9610C0F3}'
  • The job '{10FB18D0-6202-4EB7-BED8-5CCBAB1AC74A}' runs on registration in the path '\{10FB18D0-6202-4EB7-BED8-5CCBAB1AC74A}'
  • The task 'PC Tuneup' in the path '\Hewlett-Packard\HP Support Assistant\PC Tuneup'
  • The job 'PC Health Analysis' runs weekly in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis'
  • The task 'HP Support Assistant Quick Start' runs on logon in the path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
  • Entry path '\Hewlett-Packard\HP Support Assistant\Critical Actions Pending'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Restart'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Install'
  • Entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Tuneup'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis'
Scheduled tasks startups
Set to load on user login (bypasses Windows UAC if enabled)
  • Login entry path '\Hewlett-Packard\HP Support Assistant\HP Assistant Restart'
  • Login entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00072288%
0.028634%
Kernel CPU:0.00035309%
0.013761%
User CPU:0.00036979%
0.014873%
Kernel CPU time:5,597,955 ms/min
100,923,805ms/min
CPU cycles:33,842,975/sec
17,470,203/sec
Memory
Private memory:220.98 MB
21.59 MB
Private (maximum):93.83 MB
Private (minimum):15.71 MB
Non-paged memory:220.98 MB
21.59 MB
Virtual memory:879.68 MB
140.96 MB
Virtual memory (peak):886.23 MB
169.69 MB
Working set:34.96 MB
18.61 MB
Working set (peak):101.78 MB
37.95 MB
Page faults:353,462/min
2,039/min
I/O
I/O read transfer:27.26 KB/sec
1.02 MB/min
I/O read operations:92/sec
343/min
I/O write transfer:4.09 KB/sec
274.99 KB/min
I/O write operations:23/sec
227/min
I/O other transfer:28.89 KB/sec
448.09 KB/min
I/O other operations:527/sec
1,671/min
Resource allocations
Threads:138
12
Handles:2040
600
GUI GDI count:29
103
GUI GDI peak:43
142
GUI USER count:112
49
GUI USER peak:115
71

BehaviorsProcess properties

Integrety level:High
Platform:64-bit
Command line:"C:\Program Files\hewlett-packard\hp support framework\hpsf.exe" /l analysis
Owner:User
Parent process:services.exe (by Microsoft)

ResourcesThreads

Averages
 
mscorwks.dll
Total CPU:0.33595704%
0.272967%
Kernel CPU:0.15771191%
0.107585%
User CPU:0.17824513%
0.165382%
CPU cycles:6,268,255/sec
5,741,424/sec
Memory:9.62 MB
1.16 MB
HPSF.exe (main module)
Total CPU:0.13887889%
Kernel CPU:0.01353827%
User CPU:0.12534061%
CPU cycles:21,022,771/sec
Memory:528 KB
wpfgfx_v0300.dll
Total CPU:0.01770540%
Kernel CPU:0.00684410%
User CPU:0.01086129%
CPU cycles:1,211,209/sec
Memory:2.22 MB
ntdll.dll
Total CPU:0.00282675%
Kernel CPU:0.00189690%
User CPU:0.00092985%
CPU cycles:68,004/sec
Memory:1.74 MB
atiumd64.dll (Advanced Micro Devices, Inc. Radeon DirectX Universal Driver by Advanced Micro Devices)
Total CPU:0.00003720%
Kernel CPU:0.00000000%
User CPU:0.00003720%
CPU cycles:245/sec
Memory:6.41 MB

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 42.00%
Windows 8 24.50%
Windows 8.1 17.50%
Windows 7 Home Basic 6.00%
Windows 8.1 Pro 3.50%
Windows 7 Ultimate 2.00%
Windows 7 Professional 2.00%
Windows Vista Ultimate 1.50%
Windows 8 Pro 1.00%

Distribution by countryDistribution by country

United States installs about 64.50% of HP Support Assistant.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 98.00%
GIGABYTE 2.00%
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