Should I block it?

40%
40% of PCs block this file from running.
Possible reason:
Performance resource utilization

Relationships

PCTechHotlineSvc.exe

PCTechHotline by Crawler (Signed)

Remove PCTechHotlineSvc.exe
Version:   3.0.0.1
MD5:   72dc9f12aa4a871a85a73e984ee60aa8
SHA1:   37d492b18fde189ba1de26032355ed915c91d09b

Overview

pctechhotlinesvc.exe runs as a service under the name PCTechHotlineService (PCTechHotlineSvc) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program PC Tech Hotline published by Crawler, LLC and is most likely removed by most users once installed (74% removed). The file is digitally signed by Crawler which was issued by the VeriSign certificate authority (CA). This particular version is usually found on Windows 8.1 (6.2.9200.0).

DetailsDetails

File name:pctechhotlinesvc.exe
Publisher:Crawler, LLC
Product name:PCTechHotline
Description:PCTechHotline Service
Typical file path:C:\Program Files\pctechhotline\pctechhotlinesvc.exe
File version:3.0.0.1
Product version:3.0.0.0
Size:685.35 KB (701,800 bytes)
Build date:1/31/2014 8:07 AM
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Effective date:Tuesday, November 26, 2013
Expiration date:Wednesday, January 25, 2017
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
Crawler, LLC
  74% remove
You may order the Service by submitting a service plan order through the PC Tech Hotline website or by calling PC Tech Hotline. Once PC Tech Hotline accepts the service plan order submitted by you, then you will receive an email from PC Tech Hotline at the email address that you provide or have provided to PC Tech Hotline as part of the registration process for the Service. PC Tech Hotline is not responsible for rendering Services in co...

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'PCTechHotlineSvc' (PCTechHotlineService)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00001589%
0.028634%
Kernel CPU:0.00001589%
0.013761%
Kernel CPU time:16 ms/min
100,923,805ms/min
CPU cycles:33,773/sec
17,470,203/sec
Context switches:1/sec
284/sec
Memory
Private memory:2.12 MB
21.59 MB
Private (maximum):4.08 MB
Private (minimum):3.08 MB
Non-paged memory:2.12 MB
21.59 MB
Virtual memory:25.41 MB
140.96 MB
Virtual memory (peak):27.88 MB
169.69 MB
Working set:3.16 MB
18.61 MB
Working set (peak):4.13 MB
37.95 MB
Page faults:1,185/min
2,039/min
I/O
I/O other transfer:0 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:3
12
Handles:77
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\pctechhotline\pctechhotlinesvc.exe"
Owner:SYSTEM
Windows Service
Service name:PCTechHotlineSvc
Display name:PCTechHotlineService
Type:Win32OwnProcess

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 8.1 100.00%

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 100.00%
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