Should I block it?

45%
45% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

10.6.0.33 0.62%
10.5.0.19 0.62%
10.5.0.19 3.73%
10.5.0.7 19.25%
10.5.0.7 0.62%
10.5.0.7 0.62%
10.0.0.105 8.07%
10.0.0.105 9.32%
10.0.0.102 42.86%
10.0.0.102 0.62%
10.0.0.102 0.62%
10.0.0.100 4.35%
10.0.0.100 7.45%
9.0.0.22 0.62%
9.0.0.22 0.62%

Relationships

rnupgagent.exe

RealNetworks Installer (32-bit) by RealNetworks (Signed)

Remove rnupgagent.exe
Version:   10.0.0.102
MD5:   a2b34af33854036d88441eb965d83d3d
SHA1:   6a25f7f4a301f86c995a58534aaede3ab88b9fae
SHA256:   642338fcc7cca5eb99f44d524350e54898b26cb8325e29756c53f426756a8cb6

What is rnupgagent.exe?

RealNetworks Installer is part of RealPlayer, by RealNetworks, a cross-platform software product primarily used for the playing of recorded media. The media player is compatible with numerous formats within the multimedia realm, including MP3, MPEG-4, QuickTime, Windows Media, and multiple proprietary versions of RealAudio and RealVideo formats.

Overview

rnupgagent.exe executes as a process with the local user's privileges. It is an auto-starting process that used the Windows Task Scheduler service to load when the user logs into Windows (sometimes this is required to bypass the UAC protection). The file is digitally signed by RealNetworks which was issued by the Thawte certificate authority (CA).

DetailsDetails

File name:rnupgagent.exe
Publisher:RealNetworks, Inc.
Product name:RealNetworks Installer (32-bit)
Description:RealNetworks Installer
Typical file path:C:\users\user\appdata\roaming\real\update\upgradehelper\realplayer\10.20\agent\rnupgagent.exe
Original name:rnsetup.EXE
File version:10.0.0.102
Size:438.65 KB (449,176 bytes)
Certificate
Issued to:RealNetworks
Authority (CA):Thawte
Effective date:Tuesday, March 8, 2011
Digital DNA
File packed:No
.NET CLR:No
More details

BehaviorsBehaviors

Scheduled tasks
  • The task 'ReclaimerUpdateFiles_harlyson' runs daily in the path '\ReclaimerUpdateFiles_harlyson'
  • The task 'RNUpgradeHelperResumePrompt_Pluto' in the path '\RNUpgradeHelperResumePrompt_Pluto'
  • The task 'RNUpgradeHelperResumePrompt_WIZARD' in the path '\RNUpgradeHelperResumePrompt_WIZARD'
  • The job 'RNUpgradeHelperLogonPrompt_WIZARD' runs on logon in the path '\RNUpgradeHelperLogonPrompt_WIZARD'
  • The task 'ReclaimerUpdateXML_WIZARD' runs daily in the path '\ReclaimerUpdateXML_WIZARD'
  • The job 'ReclaimerUpdateFiles_WIZARD' runs daily in the path '\ReclaimerUpdateFiles_WIZARD'
  • The job 'RNUpgradeHelperResumePrompt_Owner' in the path '\RNUpgradeHelperResumePrompt_Owner'
  • The task 'RNUpgradeHelperLogonPrompt_Owner' runs on logon in the path '\RNUpgradeHelperLogonPrompt_Owner'
  • The job 'ReclaimerUpdateFiles_Robert' runs daily in the path '\ReclaimerUpdateFiles_Robert'
  • The job 'ReclaimerUpdateFiles_owner' runs daily in the path '\ReclaimerUpdateFiles_owner'
  • The job 'ReclaimerResumeInstall_stacey jackson' runs in the path 'C:\WINDOWS\Tasks\ReclaimerResumeInstall_stacey jackson.job'
  • The task 'ReclaimerResumeInstall_HP_Administrator' runs in the path 'C:\WINDOWS\Tasks\ReclaimerResumeInstall_HP_Administrator.job'
  • The job 'ReclaimerUpdateXML_Owner' runs daily in the path '\ReclaimerUpdateXML_Owner'
  • The job 'RNUpgradeHelperResumePrompt_THE KING' in the path '\RNUpgradeHelperResumePrompt_THE KING'
  • The task 'RNUpgradeHelperLogonPrompt_THE KING' runs on logon in the path '\RNUpgradeHelperLogonPrompt_THE KING'
  • The job 'ReclaimerUpdateXML_THE KING' runs daily in the path '\ReclaimerUpdateXML_THE KING'
  • The task 'ReclaimerUpdateFiles_THE KING' runs daily in the path '\ReclaimerUpdateFiles_THE KING'
  • The task 'RNUpgradeHelperResumePrompt_Toshiba' in the path '\RNUpgradeHelperResumePrompt_Toshiba'
  • The job 'RNUpgradeHelperLogonPrompt_Toshiba' runs on logon in the path '\RNUpgradeHelperLogonPrompt_Toshiba'
  • The task 'ReclaimerUpdateXML_Toshiba' runs daily in the path '\ReclaimerUpdateXML_Toshiba'
  • The job 'ReclaimerUpdateFiles_Toshiba' runs daily in the path '\ReclaimerUpdateFiles_Toshiba'
  • The task 'ReclaimerUpdateFiles_Central Command' runs daily in the path '\ReclaimerUpdateFiles_Central Command'
Scheduled tasks startups
Set to load on user login (bypasses Windows UAC if enabled)
  • Login entry path '\RNUpgradeHelperLogonPrompt_WIZARD'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Owner'
  • Login entry path '\RNUpgradeHelperLogonPrompt_THE KING'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Toshiba'
  • Login entry path '\RNUpgradeHelperLogonPrompt_lakay'
  • Login entry path '\RNUpgradeHelperLogonPrompt_DELL'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Fujitsu'
  • Login entry path '\RNUpgradeHelperLogonPrompt_G'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Terry'
  • Login entry path '\RNUpgradeHelperLogonPrompt_allan'
  • Login entry path 'C:\WINDOWS\Tasks\RNUpgradeHelperLogonPrompt_XXXX.job'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Bev'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Azzoza'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Michael'
  • Login entry path 'C:\WINDOWS\Tasks\ReclaimerResumeInstallLogin_Administrator.job'
  • Login entry path '\RNUpgradeHelperLogonPrompt_j'
  • Login entry path 'C:\WINDOWS\Tasks\RNUpgradeHelperLogonPrompt_Owner.job'
  • Login entry path '\RNUpgradeHelperLogonPrompt_ABDULAI'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Dr Ayman Elnemr'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Keonaona'
  • Login entry path '\RNUpgradeHelperLogonPrompt_user'
  • Login entry path '\RNUpgradeHelperLogonPrompt_Ola'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.06827965%
0.028634%
Kernel CPU:0.03413983%
0.013761%
User CPU:0.03413983%
0.014873%
Memory
Private (maximum):11.43 MB
Private (minimum):11.07 MB

BehaviorsProcess properties

Platform:64-bit
Command line:C:\users\user\appdata\roaming\real\update\upgradehelper\realplayer\10.30\agent\rnupgagent.exe /prompt os_resume
Owner:User
Parent process:taskeng.exe (Task Scheduler Engine by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 26.71%
Windows 7 Home Premium 25.47%
Windows Vista Home Premium 14.29%
Microsoft Windows XP 13.04%
Windows 7 Professional 9.94%
Windows 8 Single Language 3.11%
Windows 7 Home Basic 3.11%
Windows 8 Pro with Media Center 3.11%
Windows 8 Pro 0.62%
Windows 7 Starter 0.62%

Distribution by countryDistribution by country

United States installs about 39.75% of RealNetworks Installer (32-bit) .

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Toshiba 33.60%
Dell 27.20%
Hewlett-Packard 21.60%
Acer 8.80%
GIGABYTE 4.00%
Sony 3.20%
ASUS 1.60%
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