Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

25.0 6.67%
25.0 8.89%
25.0 13.33%
25.0 8.89%
25.0 11.11%
25.0 11.11%
0.0 8.89%
0.0 20.00%
0.0 4.44%
0.0 2.22%
0.0 2.22%
0.0 2.22%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
CheckTokenMembership, FreeSid, OpenProcessToken, DuplicateTokenEx, ImpersonateLoggedOnUser, QueryServiceObjectSecurity, GetSecurityDescriptorDacl, BuildExplicitAccessWithNameW, SetEntriesInAclW, InitializeSecurityDescriptor, SetSecurityDescriptorDacl, SetServiceObjectSecurity, ControlService, DeleteService, CreateServiceW, ChangeServiceConfig2W, StartServiceW, QueryServiceStatus, OpenSCManagerW, OpenServiceW, ChangeServiceConfigW, CloseServiceHandle, StartServiceCtrlDispatcherW, RegisterServiceCtrlHandlerW, RegisterEventSourceW, ReportEventW, DeregisterEventSource, SetServiceStatus, RevertToSelf, CreateProcessAsUserW, LookupPrivilegeValueW, AdjustTokenPrivileges, ConvertSidToStringSidW, GetTokenInformation, GetLengthSid, CopySid, RegQueryValueExW, RegEnumKeyExW, RegCloseKey, AllocateAndInitializeSid, RegOpenKeyExW
dbghelp.dll
SymInitialize, SymCleanup, SymGetLineFromAddr, UnDecorateSymbolName, SymGetSymFromAddr64, SymGetModuleBase, SymFunctionTableAccess, StackWalk, SymSetOptions
kernel32.dll
WriteConsoleW, FreeLibrary, LoadLibraryW, SetConsoleCtrlHandler, IsValidLocale, SetStdHandle, SetEndOfFile, CompareStringW, SetEnvironmentVariableA, GetCurrentProcess, GetProcessHeap, HeapAlloc, LocalFree, HeapFree, GetModuleFileNameW, GetTempPathW, MoveFileW, DeleteFileW, CreateEventW, WaitForSingleObject, GetSystemTimeAsFileTime, CreateDirectoryW, CreateFileW, WriteFile, QueueUserWorkItem, GetLastError, InterlockedDecrement, OpenEventW, SetEvent, CloseHandle, Sleep, GetModuleHandleW, GetProcAddress, LeaveCriticalSection, EnterCriticalSection, DeleteCriticalSection, GetDriveTypeW, InitializeCriticalSection, EnumSystemLocalesA, GetLocaleInfoA, GetUserDefaultLCID, HeapReAlloc, HeapQueryInformation, SetCurrentDirectoryW, GetCurrentDirectoryW, CreateFileA, PeekNamedPipe, GetFileInformationByHandle, GetFullPathNameA, GetCurrentProcessId, GetTickCount, QueryPerformanceCounter, GetEnvironmentStringsW, FreeEnvironmentStringsW, SetFilePointer, GetConsoleMode, GetConsoleCP, FatalAppExitA, lstrlenW, SetUnhandledExceptionFilter, CopyFileA, GetCurrentThread, RtlCaptureContext, FormatMessageA, GetCurrentDirectoryA, GetModuleFileNameA, WTSGetActiveConsoleSessionId, OpenProcess, Process32NextW, ProcessIdToSessionId, Process32FirstW, CreateToolhelp32Snapshot, CreateProcessW, MultiByteToWideChar, WideCharToMultiByte, CreateNamedPipeW, LocalAlloc, DisconnectNamedPipe, FlushFileBuffers, TerminateThread, ConnectNamedPipe, CreateThread, GetFileAttributesW, IsWow64Process, GetVersionExW, GetLocaleInfoW, ReadFile, GetFileSize, WaitNamedPipeW, InterlockedIncrement, GetStringTypeW, InterlockedCompareExchange, InterlockedExchange, EncodePointer, DecodePointer, RtlUnwind, RaiseException, GetCommandLineW, HeapSetInformation, FindClose, FileTimeToSystemTime, FileTimeToLocalFileTime, GetDriveTypeA, FindFirstFileExA, GetTimeFormatA, GetDateFormatA, LCMapStringW, GetCPInfo, IsProcessorFeaturePresent, UnhandledExceptionFilter, IsDebuggerPresent, TerminateProcess, GetTimeZoneInformation, GetStdHandle, TlsAlloc, TlsGetValue, TlsSetValue, TlsFree, SetLastError, GetCurrentThreadId, HeapCreate, HeapDestroy, HeapSize, ExitProcess, GetACP, GetOEMCP, IsValidCodePage, SetHandleCount, InitializeCriticalSectionAndSpinCount, GetFileType, GetStartupInfoW, lstrlenA
ole32.dll
CLSIDFromProgID, CoCreateGuid, CoUninitialize, CoInitialize, CoCreateInstance
psapi.dll
GetProcessMemoryInfo
rpcrt4.dll
RpcStringFreeW, UuidToStringW
shell32.dll
SHGetFolderPathW
shlwapi.dll
PathFindFileNameW, UrlEscapeW, PathFileExistsW
user32.dll
wsprintfW
userenv.dll
CreateEnvironmentBlock, DestroyEnvironmentBlock
wtsapi32.dll
WTSQueryUserToken

TorchCrashHandler.exe

TorchCrashHandler by Torch Media Inc. (Signed)

Remove TorchCrashHandler.exe
Version:   25.0
MD5:   771598e7c1747efb00864718226cfc5e
SHA1:   9430023afa67b16426d9a10ab00de450c62ba0e2
SHA256:   062e51e1b7dcc7bfe73a89714b04b05c123f01758374fd124914d2c9c82b152e

Overview

torchcrashhandler.exe runs as a service under the name TorchCrashHandler (TorchCrashHandler) with extensive SYSTEM privileges (full administrator access). The file is digitally signed by Torch Media Inc. which was issued by the Thawte certificate authority (CA).

DetailsDetails

File name:torchcrashhandler.exe
Publisher:TorchMedia Inc.
Product name:TorchCrashHandler
Typical file path:C:\users\user\appdata\local\torch\update\torchcrashhandler.exe
File version:25.0
Product version:25.0.0.3712
Size:1.15 MB (1,205,088 bytes)
Build date:6/27/2013 9:40 AM
Certificate
Issued to:Torch Media Inc.
Authority (CA):Thawte
Digital DNA
PE subsystem:Windows Console
File packed:No
.NET CLR:No
More details

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • TorchCrashHandler
  • 'TorchCrashHandler' (Torch Crash Handler)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00008705%
0.028634%
Kernel CPU:0.00005027%
0.013761%
User CPU:0.00003678%
0.014873%
Kernel CPU time:156,048 ms/min
100,923,805ms/min
Memory
Private memory:3.91 MB
21.59 MB
Private (maximum):7.45 MB
Private (minimum):2.14 MB
Non-paged memory:3.91 MB
21.59 MB
Virtual memory:120.59 MB
140.96 MB
Virtual memory (peak):150.73 MB
169.69 MB
Working set:2.19 MB
18.61 MB
Working set (peak):8.35 MB
37.95 MB
Resource allocations
Threads:6
12
Handles:145
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:C:\users\user\appdata\local\torch\update\torchcrashhandler.exe
Owner:SYSTEM
Windows Service
Service name:TorchCrashHandler
Display name:TorchCrashHandler
Description:“The crash handler service automatically updates Torch to the latest version and sends anonymous crash reports when Torch unexpectedly shuts down, to ensure that Torch offers the best performance and security.”
Type:Win32OwnProcess, InteractiveProcess
Parent process:services.exe (by Microsoft)

ResourcesThreads

Averages
 
ntdll.dll
Total CPU:0.00020421%
0.272967%
Kernel CPU:0.00000000%
0.107585%
User CPU:0.00020421%
0.165382%
CPU cycles:3,522/sec
5,741,424/sec
Memory:1.67 MB
1.16 MB
TorchCrashHandler.exe (main module)
Total CPU:0.00012294%
Kernel CPU:0.00011698%
User CPU:0.00000596%
CPU cycles:1,970/sec
Memory:1.17 MB
wow64.dll
Total CPU:0.00001192%
Kernel CPU:0.00001192%
User CPU:0.00000000%
CPU cycles:109/sec
Memory:276 KB

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 39.53%
Windows 7 Home Premium 30.23%
Microsoft Windows XP 6.98%
Windows 8 Pro 6.98%
Windows 8.1 Pro 2.33%
Windows 8.1 Enterprise 2.33%
Windows 8.1 Single Language 2.33%
Windows 8 2.33%
Windows 8 Enterprise 2.33%
Windows Seven Black Edition 2.33%
Windows 7 Professional 2.33%

Distribution by countryDistribution by country

United States installs about 19.51% of TorchCrashHandler.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
ASUS 23.73%
Acer 22.03%
Dell 20.34%
Hewlett-Packard 15.25%
Lenovo 3.39%
Compaq 3.39%
Sony 3.39%
Intel 3.39%
Toshiba 3.39%
GIGABYTE 1.69%
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