Should I block it?

60%

60% of PCs block this file from running.

Possible reason:

Performance resource utilization

Additional versions

1.0.0.5	11.11%
1.0.0.5	11.11%
1.0.0.5	11.11%
1.0.0.5	11.11%
1.0.0.5	11.11%
1.0.0.1	22.22%
1.0.0.1	11.11%
1.0.0.1	11.11%

Relationships

Parent process

app24x7help.exe (24x7Help by Crawler)

Related files

App24x7Hook.exe

24x7Help by Crawler (Signed)

Remove App24x7Hook.exe

Version:	1.0.0.5
MD5:	d339b3803ae96a198b56253b4fcb8995
SHA1:	f5d613f3b203b287c1c52bc7661db3e04cb4fe44
SHA256:	6d6826672a043a1fafd75d2fe4d409b67ef144963f531a025acc3a64431b809a

What is App24x7Hook.exe?

24x7Help Hook Application is part of 24x7 Help, a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Hook.exe (from Crawler)

“Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th”

Details

File name:	app24x7hook.exe
Publisher:	PCRx.com, LLC
Product name:	24x7Help
Description:	24x7Help Hook Application
Typical file path:	C:\Program Files\24x7help\app24x7hook.exe
File version:	1.0.0.5
Size:	42.15 KB (43,160 bytes)
Certificate
Issued to:	Crawler
Authority (CA):	VeriSign
Expiration date:	Wednesday, December 11, 2013
Digital DNA
PE subsystem:	Windows GUI
File packed:	No
.NET CLR:	No

More details

Programs

The following program will install this file

24x7 Help

Crawler, LLC

72% remove

“24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...”

Resource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)

Averages

CPU
Total CPU:	0.00265466%	0.028634%
Kernel CPU:	0.00265466%	0.013761%
Kernel CPU time:	10 ms/min	100,923,805ms/min
Context switches:	6/sec	284/sec
Memory
Private memory:	540 KB	21.59 MB
Private (maximum):	2.32 MB
Private (minimum):	2.06 MB
Non-paged memory:	540 KB	21.59 MB
Virtual memory:	24.84 MB	140.96 MB
Virtual memory (peak):	32.3 MB	169.69 MB
Working set:	1020 KB	18.61 MB
Working set (peak):	2.75 MB	37.95 MB
Resource allocations
Threads:	1	12
Handles:	20	600
GUI GDI count:	12	103
GUI GDI peak:	14	142
GUI USER count:	5	49
GUI USER peak:	5	71