Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

1.0.0.5 4.55%
1.0.0.5 13.64%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 9.09%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.4 13.64%
1.0.0.4 4.55%
1.0.0.4 13.64%
1.0.0.4 4.55%
1.0.0.4 4.55%
1.0.0.4 4.55%

Relationships

Parent process
Related files

App24x7Svc.exe

24x7Help by Crawler (Signed)

Remove App24x7Svc.exe
Version:   1.0.0.4
MD5:   6226df30df58c8dc021dcc613edc1a8c
SHA1:   4170cd622bdeb2ef492ff24e319d0a81b3e858da
SHA256:   d09361d8cb367b31d07c3f99d4aceb2b3c17de9e311fb1f81ad20fb579fcc0f1

What is App24x7Svc.exe?

24x7Help Service is part of 24x7 Help, a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Svc.exe (from Crawler)

Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th

DetailsDetails

File name:app24x7svc.exe
Publisher:PCRx.com, LLC
Product name:24x7Help
Description:24x7Help Service
Typical file path:C:\Program Files\24x7help\app24x7svc.exe
File version:1.0.0.4
Product version:1.0.0.1
Size:385.15 KB (394,392 bytes)
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Expiration date:Wednesday, December 11, 2013
Digital DNA
PE subsystem:Windows Console
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
PCRx.com, LLC
  70% remove
24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • '24x7HelpSvc' (24x7HelpService)
  • 24x7HelpSvc

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00064364%
0.028634%
Kernel CPU:0.00038719%
0.013761%
User CPU:0.00025646%
0.014873%
Kernel CPU time:10 ms/min
100,923,805ms/min
Context switches:1/sec
284/sec
Memory
Private memory:1.81 MB
21.59 MB
Private (maximum):172 KB
Private (minimum):172 KB
Non-paged memory:1.81 MB
21.59 MB
Virtual memory:18.55 MB
140.96 MB
Virtual memory (peak):19.55 MB
169.69 MB
Working set:190 KB
18.61 MB
Working set (peak):2.1 MB
37.95 MB
Resource allocations
Threads:4
12
Handles:62
600
GUI GDI count:4
103

BehaviorsProcess properties

Integrety level:Undefined
Platform:32-bit
Command line:"C:\Program Files\24x7help\app24x7svc.exe"
Owner:SYSTEM
Windows Service
Service name:24x7HelpSvc
Display name:24x7HelpService
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 38.10%
Windows 7 Ultimate N 38.10%
Microsoft Windows XP 14.29%
Windows 7 Ultimate 4.76%
Windows Vista Home Premium 4.76%

Distribution by countryDistribution by country

United States installs about 94.44% of 24x7Help.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 66.67%
Hewlett-Packard 22.22%
Acer 11.11%
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