HELPCTR.exe
Microsoft Help and Support Center by Microsoft
This is a Windows system installed file with Windows File Protection (WFP) enabled.
Overview
There are 4 versions of helpctr.exe in the wild, the latest version being 5.1.2600.5512 (xpsp.080413-2108). helpctr.exe is run as a standard windows process with the logged in user's account privileges. The average file size is about 750.88 KB. Some variations of the file have been seen to be installed with the program Help and Support Additions from Hewlett-Packard. During the process's lifecycle, the typical CPU resource utilization is about 0.0047% including both foreground and background operations, the average private memory consumption is about 17.78 MB with the maximum memory reaching around 29.15 MB. Addionally, typically read and write I/O disk operations is about 2.06 MB per minute for reads and 538.48 KB per minute for writes.
What is helpctr.exe?
The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources.
About helpctr.exe (from Microsoft)
“The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources”
 Details
|
| File name: | helpctr.exe |
| Publisher: | Microsoft Corporation |
| Product name: | Microsoft Help and Support Center |
| Description: | Microsoft® Windows® Operating System |
| Typical file path: | C:\windows\pchealth\helpctr\binaries\helpctr.exe |
Programs installed in
(Note, the programs listed below are for all versions of Microsoft Help and Support Center.)
Behaviors
(Note, the behaviors below are for all versions of helpctr.exe, select a unique version for details.)
Windows firewall allowed programs
Exceptions allow programs to access to the Internet through an outbound connections
- Firewall exception for 'C:\WINXP\pchealth\helpctr\binaries\HelpCtr.exe'
- Firewall exception for '%WINDIR%\PCHealth\HelpCtr\Binaries\Helpctr.exC:*:EnableC:Remote Assistance - Windows Messenger and Voice'
- Firewall exception for 'C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe'
All file variations of helpctr.exe
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
71.43% |
|
| Windows XP Professional |
14.29% |
|
| Windows 7 Home Premium |
14.29% |
|
Distribution by country
United States installs about 66.67% of Microsoft Help and Support Center.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Lenovo |
50.00% |
|
| Dell |
50.00% |
|
