HELPCTR.exe
Microsoft Help and Support Center by Microsoft
| Version: | 5.1.2600.5512 (xpsp.080413-2108) |
| MD5: | b32a4db8fa8ba07afb1e86f8c9fb852e |
| SHA1: | 59bc827ff8add4c1fd1aa977716ad32c37727050 |
| SHA256: | c72302fc8499940d2db9f4a3796728be345c5714b201567e25bc47fd42c6f27b |
This is a Windows system installed file with Windows File Protection (WFP) enabled.
What is HELPCTR.exe?
The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources.
About HELPCTR.exe (from Microsoft)
“The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources”
Details
| File name: | helpctr.exe |
| Publisher: | Microsoft Corporation |
| Product name: | Microsoft Help and Support Center |
| Description: | Microsoft® Windows® Operating System |
| Typical file path: | C:\windows\pchealth\helpctr\binaries\helpctr.exe |
| File version: | 5.1.2600.5512 (xpsp.080413-2108) |
| Product version: | 5.1.2600.5512 |
| Size: | 751 KB (769,024 bytes) |
| Digital DNA |
| PE subsystem: | Windows GUI |
| Entropy: | 6.164198 |
| File packed: | No |
| Code language: | Microsoft Visual C++ |
| .NET CLR: | No |
More details
Programs
The following program will install this file
Behaviors
Windows firewall allowed programs
Exceptions allow programs to access to the Internet through an outbound connections
- Firewall exception for 'C:\WINXP\pchealth\helpctr\binaries\HelpCtr.exe'
- Firewall exception for '%WINDIR%\PCHealth\HelpCtr\Binaries\Helpctr.exC:*:EnableC:Remote Assistance - Windows Messenger and Voice'
- Firewall exception for 'C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe'
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00470942% | |
| Kernel CPU: | 0.00194991% | |
| User CPU: | 0.00275951% | |
| Kernel CPU time: | 2,438 ms/min | |
| Context switches: | 22/sec | |
| Memory |
| Private memory: | 17.78 MB | |
| Private (maximum): | 29.15 MB | |
| Private (minimum): | 1.1 MB | |
| Non-paged memory: | 17.78 MB | |
| Virtual memory: | 123.14 MB | |
| Virtual memory (peak): | 149.12 MB | |
| Working set: | 9.73 MB | |
| Working set (peak): | 29.18 MB | |
| Page faults: | 15,598/min | |
| I/O |
| I/O read transfer: | 2.06 MB/sec | |
| I/O read operations: | 578/sec | |
| I/O write transfer: | 538.48 KB/sec | |
| I/O write operations: | 323/sec | |
| I/O other transfer: | 104.82 KB/sec | |
| I/O other operations: | 1,841/sec | |
| Resource allocations |
| Threads: | 7 | |
| Handles: | 369 | |
| GUI GDI count: | 190 | |
| GUI USER count: | 88 | |
Process properties
| Integrety level: | Undefined |
| Platform: | 32-bit |
| Command lines: |
- "C:\windows\pchealth\helpctr\binaries\helpctr.exe" -fromhcp -url "hcC://system/netdiag/dglogs.htm"
- "C:\windows\pchealth\helpctr\binaries\helpctr.exe" -mode hcC://system/sysinfo/msinfo.xml
|
| Owner: | User |
| Parent process: | helpctr.exe (Microsoft Help and Support Center by Microsoft) |
Threads
Averages
| helpctr.exe (main module) |
| Total CPU: | 0.06253801% | |
| Kernel CPU: | 0.02149081% | |
| User CPU: | 0.04104721% | |
| Context switches: | 22/sec | |
| Memory: | 760 KB | |
Common loaded modules
These are modules that are typiclaly loaded within the context of this process.
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
71.43% |
|
| Windows XP Professional |
14.29% |
|
| Windows 7 Home Premium |
14.29% |
|
Distribution by country
United States installs about 66.67% of Microsoft Help and Support Center.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Lenovo |
50.00% |
|
| Dell |
50.00% |
|
