Should I block it?

98%
Yes, 98% block recommendation.
Possible reasons:
Multiple malware detections
Performance resource utilization

VersionsAdditional versions

1.1.21.125 (Build 21.125) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.19.107 (Build 19.107) 28.57%
1.1.19.107 (Build 19.107) 14.29%

Relationships


PE structurePE file structure

Show functions
Import table
advapi32.dll
SetSecurityDescriptorOwner, SetSecurityDescriptorGroup, InitializeAcl, AddAccessAllowedAce, SetSecurityDescriptorDacl, SetFileSecurityW, GetTokenInformation, LookupPrivilegeValueW, AdjustTokenPrivileges, GetLengthSid, StartServiceCtrlDispatcherW, RegisterServiceCtrlHandlerExW, DuplicateTokenEx, OpenProcessToken, SetTokenInformation, CreateProcessAsUserW, SetServiceStatus, RegQueryValueExW, RegOpenKeyExW, RegCloseKey, RegDeleteValueW, ControlService, DeleteService, CreateServiceW, OpenSCManagerW, OpenServiceW, CloseServiceHandle, InitializeSecurityDescriptor
kernel32.dll
RemoveDirectoryW, GetCurrentProcess, Sleep, OpenEventW, OpenProcess, InterlockedDecrement, WaitForSingleObject, HeapFree, GetProcessHeap, FindFirstFileW, HeapAlloc, lstrlenA, CreateEventW, lstrcmpiW, GetCommandLineW, GetStringTypeW, GetStringTypeA, DeleteFileW, FindNextFileW, FindClose, WTSGetActiveConsoleSessionId, SetEvent, WaitForMultipleObjects, FormatMessageW, LocalAlloc, GetLocalTime, CreateFileW, SetFilePointer, WriteFile, CloseHandle, FindResourceExW, FindResourceW, LoadResource, LockResource, SizeofResource, GetLastError, GetModuleFileNameW, lstrcatW, LocalFree, RaiseException, lstrlenW, MultiByteToWideChar, InterlockedIncrement, LCMapStringW, LCMapStringA, WriteConsoleW, GetConsoleOutputCP, WriteConsoleA, SetStdHandle, IsValidCodePage, GetOEMCP, FlushFileBuffers, CreateFileA, InterlockedExchange, GetACP, GetLocaleInfoA, GetThreadLocale, GetVersionExA, EnterCriticalSection, LeaveCriticalSection, InitializeCriticalSection, DeleteCriticalSection, HeapDestroy, HeapReAlloc, HeapSize, RtlUnwind, ExitThread, GetCurrentThreadId, CreateThread, GetProcAddress, GetModuleHandleA, ExitProcess, TerminateProcess, UnhandledExceptionFilter, SetUnhandledExceptionFilter, IsDebuggerPresent, HeapCreate, VirtualFree, VirtualAlloc, TlsGetValue, TlsAlloc, TlsSetValue, TlsFree, SetLastError, GetStdHandle, GetModuleFileNameA, LoadLibraryA, FreeEnvironmentStringsA, GetEnvironmentStrings, FreeEnvironmentStringsW, GetEnvironmentStringsW, GetCommandLineA, SetHandleCount, GetFileType, GetStartupInfoA, QueryPerformanceCounter, GetTickCount, GetCurrentProcessId, GetSystemTimeAsFileTime, WideCharToMultiByte, GetConsoleCP, GetConsoleMode, GetCPInfo
ole32.dll
StringFromGUID2
shell32.dll
CommandLineToArgvW
user32.dll
MessageBoxW, wsprintfW, UnregisterClassA
userenv.dll
CreateEnvironmentBlock, DestroyEnvironmentBlock
wtsapi32.dll
WTSFreeMemory, WTSQuerySessionInformationW, WTSEnumerateSessionsW, WTSQueryUserToken

rlservice.exe

Relevant-Knowledge by TMRG (Signed)

Remove rlservice.exe
Version:   1.1.20.131 (Build 20.131)
MD5:   1580a1f4c4a41efe33c2b75f4877be37
SHA1:   f38222bbf8cbf1f0cefb5290b71b63fb4f436c29
SHA256:   104d39892fac7433340ef6271322d27a63fe4bc3b7279b40baf5f6d2b575b59c
Warning 9 antivirus scanners has detected malware.

What is rlservice.exe?

Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes.

About rlservice.exe (from TMRG)

RelevantKnowledge is part of an online market research community with over 2 million members worldwide. RelevantKnowledge relies on its members to gain valuable insight into Internet trends and behavi

DetailsDetails

File name:rlservice.exe
Publisher:TMRG, Inc.
Product name:Relevant-Knowledge
Typical file path:C:\Program Files\relevantknowledge\rlservice.exe
File version:1.1.20.131 (Build 20.131)
Size:109.05 KB (111,664 bytes)
Certificate
Issued to:TMRG
Authority (CA):Thawte
Expiration date:Friday, January 11, 2013
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
TMRG, Inc.
  70% remove
Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes. The program is typically bundled by 3rd-...

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • RelevantKnowledge

MalwareMalware detections

Based on 40+ industry antivirus scanners, 9 of them detected the following malware.
Antivirus engineEngine versionDetection
avast! 8.0.1489.320 Win32:Relevant-Y [PUP]
AVG 2014.0.3629 RelevantKnowledge
Comodo Internet Security 16500 UnclassifiedMalware
ESET NOD32 7.8494 a variant of Win32/Adware.RK
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado
K7 AntiVirus 9.170.8913 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
VIPRE Antivirus 19072 Adware.Win32.RelevantKnowledge.a (v)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 71.43%
Windows 7 Starter 14.29%
Windows 7 Ultimate N 14.29%

Distribution by countryDistribution by country

United States installs about 42.86% of Relevant-Knowledge.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 40.00%
ASUS 40.00%
Acer 20.00%
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