Should I block it?

98%
Yes, 98% block recommendation.
Possible reasons:
Multiple malware detections
Performance resource utilization

VersionsAdditional versions

1.1.21.125 (Build 21.125) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.20.131 (Build 20.131) 14.29%
1.1.19.107 (Build 19.107) 28.57%
1.1.19.107 (Build 19.107) 14.29%

Relationships

Parent process
Related files

rlservice.exe

Relevant-Knowledge by TMRG (Signed)

Remove rlservice.exe
Version:   1.1.19.107 (Build 19.107)
MD5:   b1e35af07978a0e44dacde402f5179d6
SHA1:   cb5faafd79b5aba5f2a93d5b2479b453b05569b1
SHA256:   205569c2a51e23274c84fa4969d8f2fe5f22e001c01883bfe100e580f96d71d5
Warning 11 antivirus scanners has detected malware.

What is rlservice.exe?

Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes.

About rlservice.exe (from TMRG)

RelevantKnowledge is part of an online market research community with over 2 million members worldwide. RelevantKnowledge relies on its members to gain valuable insight into Internet trends and behavi

DetailsDetails

File name:rlservice.exe
Publisher:TMRG, Inc.
Product name:Relevant-Knowledge
Typical file path:C:\Program Files\relevantknowledge\rlservice.exe
File version:1.1.19.107 (Build 19.107)
Size:109.02 KB (111,632 bytes)
Certificate
Issued to:TMRG
Authority (CA):Thawte
Expiration date:Friday, January 11, 2013
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
TMRG, Inc.
  70% remove
Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes. The program is typically bundled by 3rd-...

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • RelevantKnowledge

MalwareMalware detections

Based on 40+ industry antivirus scanners, 11 of them detected the following malware.
Antivirus engineEngine versionDetection
avast! 6.0.1289.0 Win32:PUP-gen [PUP]
AVG 2014.0.3629 RelevantKnowledge
Comodo Internet Security 14004 UnclassifiedMalware
Dr.Web 7.0.4.09250 Adware.Relevant.84
Emsisoft Anti-Malware 3.0.0.567 Riskware.Win32.RelevantKnowledge.AMN (A)
ESET NOD32 7.7634 a variant of Win32/Adware.RK
F-Prot v6.4.6.5.141 W32/Relevant.B.gen!Eldorado
K7 AntiVirus 9.153.7780 Adware
Norman 6.08.06 W32/RelevantKnowledge.XS
SUPERAntiSpyware 5.6.0.1008 Adware.RelevantKnowledge
VIPRE Antivirus 13722 Adware.Win32.RelevantKnowledge.a (v)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00068010%
0.028634%
Kernel CPU:0.00068010%
0.013761%
Kernel CPU time:10 ms/min
100,923,805ms/min
Memory
Private memory:596 KB
21.59 MB
Private (maximum):796 KB
Private (minimum):508 KB
Non-paged memory:596 KB
21.59 MB
Virtual memory:32.73 MB
140.96 MB
Virtual memory (peak):34.73 MB
169.69 MB
Working set:368 KB
18.61 MB
Working set (peak):2.49 MB
37.95 MB
Resource allocations
Threads:3
12
Handles:52
600

BehaviorsProcess properties

Integrety level:System
Platform:32-bit
Command line:"C:\Program Files\relevantknowledge\rlservice.exe" /service
Owner:SYSTEM
Windows Service
Display name:RelevantKnowledge
Parent process:services.exe (Services and Controller app by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 71.43%
Windows 7 Starter 14.29%
Windows 7 Ultimate N 14.29%

Distribution by countryDistribution by country

United States installs about 42.86% of Relevant-Knowledge.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 40.00%
ASUS 40.00%
Acer 20.00%
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