Should I block it?

98%
Yes, 98% block recommendation.
Possible reasons:
Multiple malware detections
Performance resource utilization

VersionsAdditional versions

1.1.22.120 (Build 22.120) 33.33%
1.1.22.113 (Build 22.113) 33.33%
1.1.21.137 (Build 21.137) 33.33%

Relationships

Parent process
Child process
Related files

rlservice.exe

Relevant-Knowledge by TMRG Inc. (Signed)

Remove rlservice.exe
Version:   1.1.22.113 (Build 22.113)
MD5:   2b9583e9d0dec51739c669409c1f86f7
SHA1:   88d09799685b429ccb50bf8832e01d4122eeeb5c
SHA256:   afe8929fe13a2b1e5dbf61121ae343dc791be7de96d7f76d381e11d4256a1019
Warning 6 antivirus scanners has detected malware.

Overview

rlservice.exe is malware that runs as a service under the name RelevantKnowledge with extensive SYSTEM privileges (full administrator access). The file is digitally signed by TMRG Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:rlservice.exe
Publisher:TMRG, Inc.
Product name:Relevant-Knowledge
Typical file path:C:\Program Files\relevantknowledge\rlservice.exe
File version:1.1.22.113 (Build 22.113)
Size:181.77 KB (186,136 bytes)
Certificate
Issued to:TMRG Inc.
Authority (CA):VeriSign
Effective date:Thursday, December 22, 2011
Expiration date:Sunday, December 22, 2013
Digital DNA
PE subsystem:Windows Console
File packed:No
.NET CLR:No
More details

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'RelevantKnowledge'

MalwareMalware detections

Based on 40+ industry antivirus scanners, 6 of them detected the following malware.
Antivirus engineEngine versionDetection
avast! 8.0.1489.320 Win32:Relevant-W [PUP]
Comodo Internet Security 16603 ApplicUnwnt
ESET NOD32 7.8576 a variant of Win32/Adware.RK
Kingsoft 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00005291%
0.028634%
Kernel CPU:0.00005291%
0.013761%
Kernel CPU time:47 ms/min
100,923,805ms/min
CPU cycles:2,004/sec
17,470,203/sec
Memory
Private memory:2.28 MB
21.59 MB
Private (maximum):4.59 MB
Private (minimum):144 KB
Non-paged memory:2.28 MB
21.59 MB
Virtual memory:40.43 MB
140.96 MB
Virtual memory (peak):42.83 MB
169.69 MB
Working set:192 KB
18.61 MB
Working set (peak):4.61 MB
37.95 MB
Page faults:6,535/min
2,039/min
I/O
I/O other transfer:3 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:4
12
Handles:108
600

BehaviorsProcess properties

Integrety level:System
Platform:32-bit
Command line:"C:\Program Files\relevantknowledge\rlservice.exe" /service
Owner:SYSTEM
Windows Service
Service name:RelevantKnowledge
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 66.67%
Windows 8 33.33%

Distribution by countryDistribution by country

MA installs about 33.33% of Relevant-Knowledge.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Acer 66.67%
Hewlett-Packard 33.33%
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