Should I block it?

98%
Yes, 98% block recommendation.
Possible reasons:
Multiple malware detections
Performance resource utilization

VersionsAdditional versions

1.1.22.120 (Build 22.120) 33.33%
1.1.22.113 (Build 22.113) 33.33%
1.1.21.137 (Build 21.137) 33.33%

Relationships

rlservice.exe

Relevant-Knowledge by TMRG Inc. (Signed)

Remove rlservice.exe
Version:   1.1.21.137 (Build 21.137)
MD5:   ad17cf65be9eafa67b99bec72d7854a6
SHA1:   ff23c14db5729bd83f999d0ca23888bac3c70a3f
SHA256:   4f4321477a52bd5da40cbecf5f582b621d71f33fd019906c84d9a9d62b184107
Warning 9 antivirus scanners has detected malware.

Overview

rlservice.exe is malware that runs as a service under the name RelevantKnowledge within the local user context. It is installed with a couple of know programs including RelevantKnowledge published by TMRG, Inc. and RelevantKnowledge published by TMRG, Inc.. The file is digitally signed by TMRG Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:rlservice.exe
Publisher:TMRG, Inc.
Product name:Relevant-Knowledge
Typical file path:C:\Program Files\relevantknowledge\rlservice.exe
File version:1.1.21.137 (Build 21.137)
Size:158.27 KB (162,072 bytes)
Build date:4/4/2013 11:03 PM
Certificate
Issued to:TMRG Inc.
Authority (CA):VeriSign
Effective date:Thursday, December 22, 2011
Expiration date:Sunday, December 22, 2013
Digital DNA
PE subsystem:Windows Console
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
TMRG, Inc.
  70% remove
Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes. The program is typically bundled by 3rd-...

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'RelevantKnowledge'

MalwareMalware detections

Based on 40+ industry antivirus scanners, 9 of them detected the following malware.
Antivirus engineEngine versionDetection
avast! 8.0.1489.320 Win32:Relevant-W [PUP]
AVG 2014.0.3629 Skodna.Generic_r.EP
Comodo Internet Security 16809 ApplicUnwnt
ESET NOD32 7.8719 a variant of Win32/Adware.RK
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
Trend Micro HouseCall 9.700.0.1001 TROJ_GEN.F47V0414
VIPRE Antivirus 20792 Marketscore.RelevantKnowledge (fs)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 66.67%
Windows 8 33.33%

Distribution by countryDistribution by country

MA installs about 33.33% of Relevant-Knowledge.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Acer 66.67%
Hewlett-Packard 33.33%
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