rlservice.exe

Relevant-Knowledge by TMRG (Signed)

Remove rlservice.exe
Warning 62 antivirus scanners has detected malware in various versions of rlservice.exe.

Overview

There are 6 versions of rlservice.exe in the wild, the latest version being 1.1.21.125 (Build 21.125). It is started as a Windows Service called 'RelevantKnowledge'. In addition, it is run under the context of the SYSTEM account with extensive privileges (the administrator accounts have the same privileges). The average file size is about 117.13 KB. The file is a digitally signed and issued to TMRG by Thawte. Some variations of the file have been seen to be installed with the program RelevantKnowledge from TMRG, Inc.. During the process's lifecycle, the typical CPU resource utilization is about 0.0012% including both foreground and background operations, the average private memory consumption is about 870 KB.

What is rlservice.exe?

Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes.

About rlservice.exe (from TMRG)

RelevantKnowledge is part of an online market research community with over 2 million members worldwide. RelevantKnowledge relies on its members to gain valuable insight into Internet trends and behavi

DetailsDetails

File name:rlservice.exe
Publisher:TMRG, Inc.
Product name:Relevant-Knowledge
Typical file path:C:\Program Files\relevantknowledge\rlservice.exe
Certificate
Issued to:TMRG
Authority (CA):Thawte
Expiration date:Friday, January 11, 2013
Windows Service
Display name:RelevantKnowledge

ResourcesPrograms installed in

(Note, the programs listed below are for all versions of Relevant-Knowledge.)
TMRG, Inc.
  70% remove
Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joini...

BehaviorsBehaviors

(Note, the behaviors below are for all versions of rlservice.exe, select a unique version for details.)
Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • RelevantKnowledge

MalwareMalware detections

Based on 40+ industry antivirus scanners, 62 of them detected the following malware.
Antivirus engineEngine versionDetectionFile version
avast! 6.0.1289.0 Win32:PUP-gen [PUP] 1.1.19.107 (Build 19.107)
avast! 6.0.1289.0 Win32:PUP-gen [PUP] 1.1.19.107 (Build 19.107)
avast! 8.0.1489.320 Win32:Relevant-Y [PUP] 1.1.20.131 (Build 20.131)
avast! 8.0.1489.320 Win32:Relevant-Y [PUP] 1.1.20.131 (Build 20.131)
avast! 8.0.1489.320 Win32:Relevant-Y [PUP] 1.1.20.131 (Build 20.131)
avast! 6.0.1289.0 Win32:PUP-gen [PUP] 1.1.21.125 (Build 21.125)
AVG 2014.0.3629 RelevantKnowledge 1.1.19.107 (Build 19.107)
AVG 2014.0.3629 RelevantKnowledge 1.1.19.107 (Build 19.107)
AVG 2014.0.3629 RelevantKnowledge 1.1.20.131 (Build 20.131)
AVG 2014.0.3629 RelevantKnowledge 1.1.20.131 (Build 20.131)
AVG 13.0.0.3169 RelevantKnowledge 1.1.20.131 (Build 20.131)
AVG 2014.0.3629 RelevantKnowledge 1.1.21.125 (Build 21.125)
Baidu Antivirus 3.5.1.41473 Adware.Win32.RK.gen 1.1.20.131 (Build 20.131)
Comodo Internet Security 14466 UnclassifiedMalware 1.1.19.107 (Build 19.107)
Comodo Internet Security 14004 UnclassifiedMalware 1.1.19.107 (Build 19.107)
Comodo Internet Security 16500 UnclassifiedMalware 1.1.20.131 (Build 20.131)
Comodo Internet Security 16711 UnclassifiedMalware 1.1.20.131 (Build 20.131)
Comodo Internet Security 17648 UnclassifiedMalware 1.1.20.131 (Build 20.131)
Comodo Internet Security 15755 UnclassifiedMalware 1.1.21.125 (Build 21.125)
Dr.Web 7.0.4.09250 Adware.Relevant.84 1.1.19.107 (Build 19.107)
Dr.Web 7.0.4.09250 Adware.Relevant.84 1.1.19.107 (Build 19.107)
Dr.Web 8.14.2.14 Adware.Relevant.99 1.1.20.131 (Build 20.131)
Emsisoft Anti-Malware 3.0.0.569 Riskware.Win32.RelevantKnowledge.AMN (A) 1.1.19.107 (Build 19.107)
Emsisoft Anti-Malware 3.0.0.567 Riskware.Win32.RelevantKnowledge.AMN (A) 1.1.19.107 (Build 19.107)
Emsisoft Anti-Malware 3.0.0.575 Riskware.Win32.RelevantKnowledge.AMN (A) 1.1.21.125 (Build 21.125)
ESET NOD32 7.7778 a variant of Win32/Adware.RK 1.1.19.107 (Build 19.107)
ESET NOD32 7.7634 a variant of Win32/Adware.RK 1.1.19.107 (Build 19.107)
ESET NOD32 7.8494 a variant of Win32/Adware.RK 1.1.20.131 (Build 20.131)
ESET NOD32 7.8649 a variant of Win32/Adware.RK 1.1.20.131 (Build 20.131)
ESET NOD32 7.9315 a variant of Win32/Adware.RK 1.1.20.131 (Build 20.131)
ESET NOD32 7.8176 a variant of Win32/Adware.RK 1.1.21.125 (Build 21.125)
F-Prot v6.4.6.5.141 W32/Relevant.B.gen!Eldorado 1.1.19.107 (Build 19.107)
F-Prot v6.4.6.5.141 W32/Relevant.B.gen!Eldorado 1.1.19.107 (Build 19.107)
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado 1.1.20.131 (Build 20.131)
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado 1.1.20.131 (Build 20.131)
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado 1.1.20.131 (Build 20.131)
F-Prot v6.4.7.1.166 W32/Relevant.B.gen!Eldorado 1.1.21.125 (Build 21.125)
K7 AntiVirus 9.155.7965 Adware 1.1.19.107 (Build 19.107)
K7 AntiVirus 9.153.7780 Adware 1.1.19.107 (Build 19.107)
K7 AntiVirus 9.170.8913 Adware 1.1.20.131 (Build 20.131)
K7 AntiVirus 9.170.9164 Adware 1.1.20.131 (Build 20.131)
K7 AntiVirus 9.164.8447 Adware 1.1.21.125 (Build 21.125)
Malwarebytes 1.62.0.140 PUP.Adware.RelevantKnowledge 1.1.19.107 (Build 19.107)
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge 1.1.20.131 (Build 20.131)
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge 1.1.20.131 (Build 20.131)
Malwarebytes 1.75.0.1 PUP.Optional.RelevantKnowledge 1.1.20.131 (Build 20.131)
Malwarebytes 1.70.0.9 PUP.Adware.RelevantKnowledge 1.1.21.125 (Build 21.125)
Norman 6.08.06 W32/RelevantKnowledge.ACS 1.1.19.107 (Build 19.107)
Norman 6.08.06 W32/RelevantKnowledge.XS 1.1.19.107 (Build 19.107)
Norman 7.00.22 RelevantKnowledge.A 1.1.21.125 (Build 21.125)
SUPERAntiSpyware 5.6.0.1008 Adware.RelevantKnowledge 1.1.19.107 (Build 19.107)
SUPERAntiSpyware 5.6.0.1008 Adware.RelevantKnowledge 1.1.19.107 (Build 19.107)
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge 1.1.20.131 (Build 20.131)
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge 1.1.20.131 (Build 20.131)
SUPERAntiSpyware 5.6.0.1032 PUP.RelevantKnowledge 1.1.20.131 (Build 20.131)
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge 1.1.21.125 (Build 21.125)
VIPRE Antivirus 14368 Adware.Win32.RelevantKnowledge.a (v) 1.1.19.107 (Build 19.107)
VIPRE Antivirus 13722 Adware.Win32.RelevantKnowledge.a (v) 1.1.19.107 (Build 19.107)
VIPRE Antivirus 19072 Adware.Win32.RelevantKnowledge.a (v) 1.1.20.131 (Build 20.131)
VIPRE Antivirus 20166 Adware.Win32.RelevantKnowledge.a (v) 1.1.20.131 (Build 20.131)
VIPRE Antivirus 25640 Adware.Win32.RelevantKnowledge.a (v) 1.1.20.131 (Build 20.131)
VIPRE Antivirus 16404 Adware.Win32.RelevantKnowledge.a (v) 1.1.21.125 (Build 21.125)

VersionsAll file variations of rlservice.exe

MD5SHA-1File size
89762cd004805ecb9340e5d4fe4a6743 31a5577a908343f6bb09fceeae3d88b02317c270 157.63 KB
1580a1f4c4a41efe33c2b75f4877be37 f38222bbf8cbf1f0cefb5290b71b63fb4f436c29 109.05 KB
0f96a48dff022e67fd29fb614b88f643 7c188fbe5ef6f6e2ecad92b2e0969735e97de3bc 109.05 KB
0aae96908c73d311382cc11a5e87859b de8834aaa297e289609b26c85c7ce38eef56bbbc 109.05 KB
bbec121f09b1e997af24381a736b3149 9d4495007bdfc28daba3790da6f76ab6c8b519d4 109.02 KB
b1e35af07978a0e44dacde402f5179d6 cb5faafd79b5aba5f2a93d5b2479b453b05569b1 109.02 KB

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate 71.43%
Windows 7 Starter 14.29%
Windows 7 Ultimate N 14.29%

Distribution by countryDistribution by country

United States installs about 42.86% of Relevant-Knowledge.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 40.00%
ASUS 40.00%
Acer 20.00%
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