Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

7.0.1117.0 33.33%
7.0.585.0 66.67%

Relationships

sprtcmd.exe

SupportSoft sprtcmd by Dell Inc. (Signed)

Remove sprtcmd.exe
Version:   7.0.1117.0
MD5:   3917664c26b4344768c288bba6fefcb6
SHA1:   0cd1828a961d2848f3f92ec55b0dfa0e24a1a720
SHA256:   bd7b60c40a46f8c7f730a05b5e22e3c354a507e3ac9331f19de2984ba255ab08

Overview

sprtcmd.exe is set to be run when the PC boots and the user logs into Windows (added to the Run registry key for the current user). It is installed with a couple of know programs including Dell Support Center (Support Software) published by Dell Inc., Dell Support Center (Support Software) from Dell Inc. and Dell Support Center (Support Software) by Dell Inc.. The file is digitally signed by Dell Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sprtcmd.exe
Publisher:SupportSoft, Inc.
Product name:SupportSoft sprtcmd
Typical file path:C:\Program Files\dell support center\bin\sprtcmd.exe
File version:7.0.1117.0
Size:201.23 KB (206,064 bytes)
Build date:6/28/2008 4:46 AM
Certificate
Issued to:Dell Inc.
Authority (CA):VeriSign
Effective date:Friday, December 15, 2006
Expiration date:Monday, January 11, 2010
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Dell Inc.
10% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
12% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
12% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
4% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
6% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
6% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Dell Inc.
5% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.

BehaviorsBehaviors

Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Microsoft Windows XP 66.67%
Windows Vista Home Premium 33.33%

Distribution by countryDistribution by country

United States installs about 66.67% of SupportSoft sprtcmd .

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 100.00%
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