Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

7.0.1117.0 33.33%
7.0.585.0 66.67%

Relationships

sprtcmd.exe

SupportSoft sprtcmd by Dell Inc. (Signed)

Remove sprtcmd.exe
Version:   7.0.585.0
MD5:   852ab81ede166a0b25046dd7f4cd3ffa
SHA1:   192d1cf93fa76669ecc301561e0e8d6a9bc41e9d
SHA256:   5ab9fffa47ce47a0bb925d890d4d6bfedf1c92a783792c19c2fd7cf10c648d99

Overview

sprtcmd.exe is set to be run when the PC boots and the user logs into Windows (added to the Run registry key for the current user). It is installed with a couple of know programs including Dell Support Center published by Dell Inc., Dell Support Center from Dell Inc. and Dell Support Center by Dell Inc.. The file is digitally signed by Dell Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sprtcmd.exe
Publisher:SupportSoft, Inc.
Product name:SupportSoft sprtcmd
Typical file path:C:\Program Files\dell support center\bin\sprtcmd.exe
File version:7.0.585.0
Size:197.8 KB (202,544 bytes)
Certificate
Issued to:Dell Inc.
Authority (CA):VeriSign
Effective date:Friday, December 15, 2006
Expiration date:Monday, January 11, 2010
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Dell Inc.
5% remove
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
Pinwid Ltd.
  82% remove
This adware program injects advertisements with its affiliate ad providers in order to serve a number of ad types including banner, inline text links and popups. These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the publisher can generate pay-per-click revenue. Once infected by this common symptoms include: - Random web...
Wide Angle Software Ltd
26% remove
Quivic allows you to easily download HD quality video from YouTube to your computer, and convert them for playback on your PC, iPod, iPhone, iPad or Sony PSP. Simply copy the address of the web page showing the video you want into Quivic and let Quivic do the work. Quivic has an easy to use interface that allows you to download and convert multiple videos at once. Quivic will also convert any flash video file on your computer (FLV) to W...

BehaviorsBehaviors

Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'DellSupportCenter' → "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Microsoft Windows XP 66.67%
Windows Vista Home Premium 33.33%

Distribution by countryDistribution by country

United States installs about 66.67% of SupportSoft sprtcmd .

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 100.00%
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