Additional versions

7.0.2228.0	52.94%
7.0.1372.0	5.88%
7.0.1042.0	23.53%
6.9.2828.0	17.65%

Parent process

Related files

ssrc.exe runs as a service under the name SupportSoft RemoteAssist with extensive SYSTEM privileges (full administrator access). This is typically installed with the program Desktop Support Tools published by Time Warner Cable. The file is digitally signed by SupportSoft which was issued by the VeriSign certificate authority (CA).

CPU
Total CPU:	0.00022746%	0.028634%
Kernel CPU:	0.00012015%	0.013761%
User CPU:	0.00010731%	0.014873%
Kernel CPU time:	2,730 ms/min	100,923,805ms/min
CPU cycles:	126,474/sec	17,470,203/sec
Memory
Private memory:	4.16 MB	21.59 MB
Private (maximum):	9.59 MB
Private (minimum):	300 KB
Non-paged memory:	4.16 MB	21.59 MB
Virtual memory:	101.47 MB	140.96 MB
Virtual memory (peak):	106.68 MB	169.69 MB
Working set:	1.95 MB	18.61 MB
Working set (peak):	10.1 MB	37.95 MB
Page faults:	270,120/min	2,039/min
I/O
I/O read transfer:	303.59 KB/sec	1.02 MB/min
I/O read operations:	9/sec	343/min
I/O other transfer:	36 Bytes/sec	448.09 KB/min
I/O other operations:	29/sec	1,671/min
Resource allocations
Threads:	8	12
Handles:	299	600
GUI GDI count:	38	103
GUI GDI peak:	41	142
GUI USER count:	32	49
GUI USER peak:	34	71