TGSRVC.exe
SupportSoft Repair Service by SupportSoft (Signed)
Overview
There are 2 versions of tgsrvc.exe in the wild, the latest version being 7.0.2077.0. It is started as a Windows Service called 'SupportSoft Repair Service (verizondm)' with the name 'tgsrvc_verizondm' and described as “SupportSoft Repair Service”. . In addition, it is run under the context of the SYSTEM account with extensive privileges (the administrator accounts have the same privileges). The average file size is about 181.29 KB. The file is a digitally signed and issued to SupportSoft by VeriSign. The programs CenturyLink QuickCare 2.7, Qwest Quickcare 2.7 and TalkTalk Support Centre have been observed as installing specific variations of tgsrvc.exe. During the process's lifecycle, the typical CPU resource utilization is about 0.0010% including both foreground and background operations, the average private memory consumption is about 2.07 MB with the maximum memory reaching around 4.14 MB. Addionally, typically read and write I/O disk operations is about 116 Bytes per minute for reads and 4 Bytes per minute for writes.
What is tgsrvc.exe?
SupportSoft Repair Service is part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.
About tgsrvc.exe (from SupportSoft)
“In-Home Agent is PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on y”
 Details
|
| File name: | tgsrvc.exe |
| Publisher: | SupportSoft, Inc. |
| Product name: | SupportSoft Repair Service |
| Typical file path: | C:\Program Files\verizondm\bin\tgsrvc.exe |
| Certificate |
| Issued to: | SupportSoft |
| Authority (CA): | VeriSign |
| Effective date: | Sunday, March 29, 2009 |
| Expiration date: | Thursday, April 12, 2012 |
| Windows Service |
| Service name: | tgsrvc_verizondm |
| Display name: | SupportSoft Repair Service (verizondm) |
| Description: | “SupportSoft Repair Service” |
| Type: | Win32OwnProcess, InteractiveProcess |
Programs installed in
(Note, the programs listed below are for all versions of SupportSoft Repair Service.)
“Downloading QuickCare now will prepare you to troubleshoot a problem more effectively, should one occur. With QuickCare installed, you can access diagnostics with or without an Internet connection. F...”
Behaviors
(Note, the behaviors below are for all versions of tgsrvc.exe, select a unique version for details.)
Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
- 'tgsrvc_verizondm' (SupportSoft Repair Service (verizondm))
- 'tgsrvc_quickcare' (SupportSoft Repair Service (quickcare))
- 'tgsrvc_netxpert' (SupportSoft Repair Service (netxpert))
- tgsrvc_verizondm
All file variations of tgsrvc.exe
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
26.67% |
|
| Windows 7 Home Premium |
20.00% |
|
| Windows Vista Home Premium |
20.00% |
|
| Windows 7 Ultimate |
13.33% |
|
| Windows Vista Home Basic |
13.33% |
|
| Windows 7 Professional |
6.67% |
|
Distribution by country
United States installs about 86.67% of SupportSoft Repair Service.
