Should I block it?

No, this file is 100% safe to run.

Additional versions

7.0.2077.0	46.67%
7.0.1871.0	53.33%

Relationships

Parent process

services.exe (Services and Controller app by Microsoft)

Related files

TGSRVC.exe

SupportSoft Repair Service by SupportSoft (Signed)

Remove TGSRVC.exe

Version:	7.0.2077.0
MD5:	c09f713c0776a1dc3454b0a506e03856
SHA1:	da53ae176d10d5dcb06988302023ee03af833329
SHA256:	acf4c8937d47e0a0832129a91b48ff1b29451eb836b100b13414dd264fb8557e

What is TGSRVC.exe?

SupportSoft Repair Service is part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.

About TGSRVC.exe (from SupportSoft)

“In-Home Agent is PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on y”

Details

File name:	tgsrvc.exe
Publisher:	SupportSoft, Inc.
Product name:	SupportSoft Repair Service
Typical file path:	C:\Program Files\verizondm\bin\tgsrvc.exe
File version:	7.0.2077.0
Size:	181.29 KB (185,640 bytes)
Certificate
Issued to:	SupportSoft
Authority (CA):	VeriSign
Effective date:	Sunday, March 29, 2009
Expiration date:	Thursday, April 12, 2012
Digital DNA
File packed:	No
.NET CLR:	No

More details

Programs

The following programs will install this file

CenturyLink QuickCare

CenturyLink, Inc.

22% remove

“Downloading QuickCare now will prepare you to troubleshoot a problem more effectively, should one occur. With QuickCare installed, you can access diagnostics with or without an Internet connection. Fix many Internet and e-mail problems with just the click of your mouse. Safeguard your application settings to they can be restored quickly and easily. Troubleshoot your problem so you can avoid lengthy technical support calls. Repair your ...”

Qwest Quickcare

Qwest

48% remove

Behaviors

Services

Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)

'tgsrvc_verizondm' (SupportSoft Repair Service (verizondm))
'tgsrvc_quickcare' (SupportSoft Repair Service (quickcare))
'tgsrvc_netxpert' (SupportSoft Repair Service (netxpert))
tgsrvc_verizondm

Resource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)

Averages

CPU
Total CPU:	0.00056570%	0.028634%
Kernel CPU:	0.00046968%	0.013761%
User CPU:	0.00009602%	0.014873%
Kernel CPU time:	105 ms/min	100,923,805ms/min
CPU cycles:	17,708/sec	17,470,203/sec
Memory
Private memory:	1.64 MB	21.59 MB
Private (maximum):	2.92 MB
Private (minimum):	1.44 MB
Non-paged memory:	1.64 MB	21.59 MB
Virtual memory:	65.13 MB	140.96 MB
Virtual memory (peak):	67.5 MB	169.69 MB
Working set:	1.53 MB	18.61 MB
Working set (peak):	5.57 MB	37.95 MB
Page faults:	2,514/min	2,039/min
I/O
I/O read transfer:	31 Bytes/sec	1.02 MB/min
I/O read operations:	1/sec	343/min
I/O write transfer:	6 Bytes/sec	274.99 KB/min
I/O write operations:	1/sec	227/min
I/O other transfer:	39 Bytes/sec	448.09 KB/min
I/O other operations:	2/sec	1,671/min
Resource allocations
Threads:	9	12
Handles:	134	600

Process properties

Integrety level:	System
Platform:	32-bit
Command line:	"C:\Program Files\centurylink\quickcare\bin\tgsrvc.exe" /p quickcare
Owner:	SYSTEM
Windows Service
Service name:	tgsrvc_verizondm
Display name:	SupportSoft Repair Service (verizondm)
Description:	“SupportSoft Repair Service”
Type:	Win32OwnProcess, InteractiveProcess
Parent process:	services.exe (Services and Controller app by Microsoft)

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