Should I block it?
No, this file is 100% safe to run.
Additional versions
(Note, Microsoft publishes each variation of this file with the same version, but the hashes are unique.)
Relationships
Parent process
Child process
Related files
helppane.exe
Microsoft Help and Support by Microsoft
Version: | 6.1.7600.16385 (win7_rtm.090713-1255) |
MD5: | cd47548a52b02d254bf6d7f7a5f2bfd3 |
SHA1: | 75ada2125495834424a1e79e72dd3ce1a2d7fbe0 |
This is a Windows system installed file with Windows File Protection (WFP) enabled.
Overview
helppane.exe executes as a process with the local user's privileges typically within the context of its parent
svchost.exe (Host Process for Windows Services by Microsoft Corporation). The assembly utilizes the .NET run-time framework (which is required to be installed on the PC). This version is designed to run on Windows 7 and is compiled as a 64 bit program.
Details
File name: | helppane.exe |
Publisher: | Microsoft Corporation |
Product name: | Microsoft Help and Support |
Description: | Microsoft® Windows® Operating System |
Typical file path: | C:\windows\helppane.exe |
Original name: | HelpPane.exe.mui |
File version: | 6.1.7600.16385 (win7_rtm.090713-1255) |
Product version: | 6.1.7600.16385 |
Size: | 716.5 KB (733,696 bytes) |
Digital DNA |
File packed: | No |
Code language: | Microsoft Visual C# / Basic .NET |
.NET CLR: | Yes |
.NET NGENed: | No |
More details
Network connections
[TCP] a23-0-160-82.deploy.static.akamaitechnologies.com (23.0.160.82:80)
[TCP] cds112.sjc9.msecn.net (65.54.87.115:80)
[UDP] listens on port 64653
[UDP] listens on port 56186
[UDP] listens on port 57114
[UDP] listens on port 59749
[UDP] listens on port 60594
[UDP] listens on port 61152
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
CPU |
Total CPU: | 0.07637486% | |
Kernel CPU: | 0.03594524% | |
User CPU: | 0.04042962% | |
Kernel CPU time: | 1,160,581 ms/min | |
CPU cycles: | 1,962,364/sec | |
Context switches: | 57/sec | |
Memory |
Private memory: | 19.74 MB | |
Private (maximum): | 41.58 MB | |
Private (minimum): | 25.53 MB | |
Non-paged memory: | 19.74 MB | |
Virtual memory: | 217.34 MB | |
Virtual memory (peak): | 223.01 MB | |
Working set: | 31.92 MB | |
Working set (peak): | 42.81 MB | |
Page faults: | 17,675/min | |
I/O |
I/O read transfer: | 1.39 KB/sec | |
I/O read operations: | 1/sec | |
I/O write transfer: | 494 Bytes/sec | |
I/O write operations: | 1/sec | |
I/O other transfer: | 1.15 KB/sec | |
I/O other operations: | 36/sec | |
Resource allocations |
Threads: | 18 | |
Handles: | 400 | |
GUI GDI count: | 97 | |
GUI GDI peak: | 113 | |
GUI USER count: | 56 | |
GUI USER peak: | 74 | |
Process properties
Threads
Averages
helppane.exe (main module) |
Total CPU: | 0.11630716% | |
Kernel CPU: | 0.04047128% | |
User CPU: | 0.07583588% | |
CPU cycles: | 3,481,558/sec | |
Context switches: | 15/sec | |
Memory: | 732 KB | |
ntdll.dll |
Total CPU: | 0.02898488% | |
Kernel CPU: | 0.00723328% | |
User CPU: | 0.02175160% | |
CPU cycles: | 461,308/sec | |
Context switches: | 3/sec | |
Memory: | 1.66 MB | |
MSHTML.dll |
Total CPU: | 0.01448228% | |
Kernel CPU: | 0.00000000% | |
User CPU: | 0.01448228% | |
CPU cycles: | 278,059/sec | |
Memory: | 22.15 MB | |
msvcrt.dll (Windows NT CRT DLL by Microsoft) |
Total CPU: | 0.00483795% | |
Kernel CPU: | 0.00159352% | |
User CPU: | 0.00324443% | |
CPU cycles: | 132,901/sec | |
Memory: | 636 KB | |
WINMM.dll |
Total CPU: | 0.00049424% | |
Kernel CPU: | 0.00045729% | |
User CPU: | 0.00003695% | |
CPU cycles: | 10,060/sec | |
Memory: | 236 KB | |
WININET.dll |
Total CPU: | 0.00035229% | |
Kernel CPU: | 0.00017158% | |
User CPU: | 0.00018071% | |
CPU cycles: | 28,376/sec | |
Memory: | 1.36 MB | |
Common loaded modules
These are modules that are typiclaly loaded within the context of this process.
Distribution by Windows OS
OS version | distribution |
Windows 7 Home Premium |
62.50% |
|
Windows 7 Starter |
12.50% |
|
Windows 7 Professional |
12.50% |
|
Windows 7 Ultimate |
12.50% |
|
Distribution by country
United States installs about 75.00% of Microsoft Help and Support.
Distribution by PC manufacturer
PC Manufacturer | distribution |
Hewlett-Packard |
33.33% |
|
ASUS |
33.33% |
|
Acer |
33.33% |
|