Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

6.1.7600.16385 (win7_rtm.090713-1255) 87.50%
6.1.7600.16385 (win7_rtm.090713-1255) 12.50%
(Note, Microsoft publishes each variation of this file with the same version, but the hashes are unique.)

Relationships

Parent process
Child process
Related files

helppane.exe

Microsoft Help and Support by Microsoft

Remove helppane.exe
Version:   6.1.7600.16385 (win7_rtm.090713-1255)
MD5:   cd47548a52b02d254bf6d7f7a5f2bfd3
SHA1:   75ada2125495834424a1e79e72dd3ce1a2d7fbe0
This is a Windows system installed file with Windows File Protection (WFP) enabled.

Overview

helppane.exe executes as a process with the local user's privileges typically within the context of its parent svchost.exe (Host Process for Windows Services by Microsoft Corporation). The assembly utilizes the .NET run-time framework (which is required to be installed on the PC). This version is designed to run on Windows 7 and is compiled as a 64 bit program.

DetailsDetails

File name:helppane.exe
Publisher:Microsoft Corporation
Product name:Microsoft Help and Support
Description:Microsoft® Windows® Operating System
Typical file path:C:\windows\helppane.exe
Original name:HelpPane.exe.mui
File version:6.1.7600.16385 (win7_rtm.090713-1255)
Product version:6.1.7600.16385
Size:716.5 KB (733,696 bytes)
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details
Network connections
  • [TCP] a23-0-160-82.deploy.static.akamaitechnologies.com (23.0.160.82:80)
  • [TCP] cds112.sjc9.msecn.net (65.54.87.115:80)
  • [UDP] listens on port 64653
  • [UDP] listens on port 56186
  • [UDP] listens on port 57114
  • [UDP] listens on port 59749
  • [UDP] listens on port 60594
  • [UDP] listens on port 61152

  • ResourcesResource utilization

    (Note: statistics below are averages based on a minimum sample size of 200 unique participants)
    Averages
     
    CPU
    Total CPU:0.07637486%
    0.028634%
    Kernel CPU:0.03594524%
    0.013761%
    User CPU:0.04042962%
    0.014873%
    Kernel CPU time:1,160,581 ms/min
    100,923,805ms/min
    CPU cycles:1,962,364/sec
    17,470,203/sec
    Context switches:57/sec
    284/sec
    Memory
    Private memory:19.74 MB
    21.59 MB
    Private (maximum):41.58 MB
    Private (minimum):25.53 MB
    Non-paged memory:19.74 MB
    21.59 MB
    Virtual memory:217.34 MB
    140.96 MB
    Virtual memory (peak):223.01 MB
    169.69 MB
    Working set:31.92 MB
    18.61 MB
    Working set (peak):42.81 MB
    37.95 MB
    Page faults:17,675/min
    2,039/min
    I/O
    I/O read transfer:1.39 KB/sec
    1.02 MB/min
    I/O read operations:1/sec
    343/min
    I/O write transfer:494 Bytes/sec
    274.99 KB/min
    I/O write operations:1/sec
    227/min
    I/O other transfer:1.15 KB/sec
    448.09 KB/min
    I/O other operations:36/sec
    1,671/min
    Resource allocations
    Threads:18
    12
    Handles:400
    600
    GUI GDI count:97
    103
    GUI GDI peak:113
    142
    GUI USER count:56
    49
    GUI USER peak:74
    71

    BehaviorsProcess properties

    Integrety level:Medium
    Platform:64-bit
    Command lines:
    • C:\windows\helppane.exe -embedding
    Owner:User
    Parent process:svchost.exe (Host Process for Windows Services by Microsoft Corporation)

    ResourcesThreads

    Averages
     
    helppane.exe (main module)
    Total CPU:0.11630716%
    0.272967%
    Kernel CPU:0.04047128%
    0.107585%
    User CPU:0.07583588%
    0.165382%
    CPU cycles:3,481,558/sec
    5,741,424/sec
    Context switches:15/sec
    79/sec
    Memory:732 KB
    1.16 MB
    ntdll.dll
    Total CPU:0.02898488%
    Kernel CPU:0.00723328%
    User CPU:0.02175160%
    CPU cycles:461,308/sec
    Context switches:3/sec
    Memory:1.66 MB
    MSHTML.dll
    Total CPU:0.01448228%
    Kernel CPU:0.00000000%
    User CPU:0.01448228%
    CPU cycles:278,059/sec
    Memory:22.15 MB
    msvcrt.dll (Windows NT CRT DLL by Microsoft)
    Total CPU:0.00483795%
    Kernel CPU:0.00159352%
    User CPU:0.00324443%
    CPU cycles:132,901/sec
    Memory:636 KB
    WINMM.dll
    Total CPU:0.00049424%
    Kernel CPU:0.00045729%
    User CPU:0.00003695%
    CPU cycles:10,060/sec
    Memory:236 KB
    WININET.dll
    Total CPU:0.00035229%
    Kernel CPU:0.00017158%
    User CPU:0.00018071%
    CPU cycles:28,376/sec
    Memory:1.36 MB

    Common loaded modules

    These are modules that are typiclaly loaded within the context of this process.

    Windows OS versionsDistribution by Windows OS

    OS versiondistribution
    Windows 7 Home Premium 62.50%
    Windows 7 Starter 12.50%
    Windows 7 Professional 12.50%
    Windows 7 Ultimate 12.50%

    Distribution by countryDistribution by country

    United States installs about 75.00% of Microsoft Help and Support.

    OEM distributionDistribution by PC manufacturer

    PC Manufacturerdistribution
    Hewlett-Packard 33.33%
    ASUS 33.33%
    Acer 33.33%
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