Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

3.0.0.6 12.64%
3.0.0.6 3.45%
3.0.0.6 5.75%
3.0.0.4 1.15%
1.0.82.78 22.99%
1.0.82.72 42.53%
1.0.82.72 5.75%
1.0.82.71 2.30%
1.0.82.70 1.15%
1, 0, 82, 66 1.15%
1, 0, 82, 57 1.15%

Relationships

Parent process
Child processes

PE structurePE file structure
Show functions
Import table
advapi32.dll
RegLoadKeyW, GetTokenInformation, DuplicateTokenEx, ImpersonateLoggedOnUser, StartServiceCtrlDispatcherW, RegisterServiceCtrlHandlerW, RegisterServiceCtrlHandlerExW, CreateServiceW, DeleteService, ControlService, StartServiceW, RegisterEventSourceW, ReportEventW, DeregisterEventSource, SetServiceStatus, InitializeSecurityDescriptor, SetSecurityDescriptorDacl, SetFileSecurityW, FreeSid, InitializeAcl, AddAccessAllowedAce, GetAce, OpenProcessToken, LookupPrivilegeValueW, AdjustTokenPrivileges, RegFlushKey, RegCreateKeyW, RegOpenKeyW, RegQueryValueExW, AllocateAndInitializeSid, SetNamedSecurityInfoW, OpenSCManagerW, OpenServiceW, CloseServiceHandle, QueryServiceStatusEx, RegEnumKeyExW, RegQueryInfoKeyW, RegSetValueExW, RegCloseKey, RegDeleteValueW, RegDeleteKeyW, RegCreateKeyExW, RegOpenKeyExW, RegUnLoadKeyW, OpenThreadToken, ImpersonateSelf, IsTextUnicode, CreateProcessAsUserW
kernel32.dll
DllMain
ole32.dll
CoTaskMemAlloc, CoTaskMemRealloc, CoTaskMemFree, CoInitialize, CoUninitialize, CoRevokeClassObject, CoRegisterClassObject, CoInitializeSecurity, StringFromGUID2, CoCreateInstance, CoAddRefServerProcess, CoReleaseServerProcess, CoInitializeEx, CoSetProxyBlanket
psapi.dll
GetProcessImageFileNameW
shell32.dll
ShellExecuteExW, SHGetFolderPathW
shlwapi.dll
PathFileExistsW, PathAddBackslashW, PathRemoveFileSpecW, PathIsDirectoryW
user32.dll
CharNextW, CharUpperW, PostThreadMessageW, UnregisterDeviceNotification, KillTimer, LoadStringW, DispatchMessageW, TranslateMessage, GetMessageW, SetTimer, RegisterDeviceNotificationW
userenv.dll
CreateEnvironmentBlock, DestroyEnvironmentBlock
version.dll
GetFileVersionInfoW, VerQueryValueW, GetFileVersionInfoSizeW
wtsapi32.dll
WTSQuerySessionInformationW, WTSFreeMemory, WTSQueryUserToken

SftService.exe

SoftThinks Agent Service by Dell Inc (Signed)

Remove SftService.exe
Version:   1.0.82.72
MD5:   29ddea72c5bdf61d62f4d438dc0e497c
SHA1:   bb897daa19746e445c0770aac3349922e7519f97
SHA256:   6a125ebc8b1377c1f5dfc441b843b0d6933c57678248ce1d23bf8d7a862f93fb

About SftService.exe (from Dell Inc)

“SoftThinks Deployment Suite helps manage the entire lifecycle of computers from out-of-box experience to reconfigurations to repairs to refurbishing. With SDS, you can create, store, and manage an unl”

Overview

sftservice.exe runs as a service under the name SftService (SftService) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program Dell DataSafe Local Backup published by Dell Inc.. The file is digitally signed by Dell Inc which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell datasafe local backup\sftservice.exe
File version:1.0.82.72
Size:1.61 MB (1,692,480 bytes)
Certificate
Issued to:Dell Inc
Authority (CA):VeriSign
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
Dell DataSafe Local Backup
 Dell Inc.
27% remove
“Dell DataSafe Local Backup 2.0 is a backup application installed on Dell Inspiron, Studio and XPS computers as of April 22, 2009. Unlike previous versions of Dell's system protection software, Dell DataSafe Local Backup 2.0 is able to restore a Dell computer to the original factory-installed configuration without erasing personal files and data. Dell DataSafe Local Backup 2.0 is available in Basic, Pro and RAID1 versions.”

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • SftService
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00029744%
0.028634%
Kernel CPU:0.00020410%
0.013761%
User CPU:0.00009334%
0.014873%
Kernel CPU time:608 ms/min
100,923,805ms/min
CPU cycles:11,961/sec
17,470,203/sec
Memory
Private memory:4.79 MB
21.59 MB
Private (maximum):8.61 MB
Private (minimum):1.15 MB
Non-paged memory:4.79 MB
21.59 MB
Virtual memory:69.53 MB
140.96 MB
Virtual memory (peak):79.7 MB
169.69 MB
Working set:2.02 MB
18.61 MB
Working set (peak):8.9 MB
37.95 MB
Page faults:9,169/min
2,039/min
I/O
I/O read transfer:3 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:111 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:38 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:4
12
Handles:382
600

BehaviorsProcess properties

Integrety level:Undefined
Platform:64-bit
Command lines:
  • "C:\Program Files\dell datasafe local backup\sftservice.exe"
  • "C:\Program Files\alienrespawn\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SftService
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

ResourcesThreads

Averages
 
sftservice.EXE (main module)
Total CPU:0.00006026%
0.272967%
Kernel CPU:0.00004420%
0.107585%
User CPU:0.00001606%
0.165382%
CPU cycles:2,105/sec
5,741,424/sec
Memory:1.63 MB
1.16 MB
wow64.dll
Total CPU:0.00002726%
Kernel CPU:0.00000909%
User CPU:0.00001817%
CPU cycles:1,700/sec
Memory:252 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 65.52%
Windows 8 9.20%
Windows 8.1 6.90%
Windows 7 Ultimate 6.90%
Windows 8 Single Language 4.60%
Windows 7 Professional 3.45%
Windows 8 Pro with Media Center 2.30%
Windows 8 Pro 1.15%

Distribution by countryDistribution by country

United States installs about 77.01% of SoftThinks Agent Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 92.68%
Alienware 7.32%
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