Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

3.0.0.6 12.64%
3.0.0.6 3.45%
3.0.0.6 5.75%
3.0.0.4 1.15%
1.0.82.78 22.99%
1.0.82.72 42.53%
1.0.82.72 5.75%
1.0.82.71 2.30%
1.0.82.70 1.15%
1, 0, 82, 66 1.15%
1, 0, 82, 57 1.15%

Relationships

SftService.exe

SoftThinks Agent Service by Dell Inc (Signed)

Remove SftService.exe
Version:   3.0.0.6
MD5:   820368bff0e36ff72a7de2c20833ffee
SHA1:   6a974c95982592b58db3d76d5e59a4c320558c8a
SHA256:   b574bc04cbff31efaa6d8aea735ab6039a1debe1f6e5a0007fbfdd9d4ad527f2

About SftService.exe (from Dell Inc)

“SoftThinks Deployment Suite helps manage the entire lifecycle of computers from out-of-box experience to reconfigurations to repairs to refurbishing. With SDS, you can create, store, and manage an unl”

Overview

sftservice.exe runs as a service under the name SftService (SftService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including Dell Backup and Recovery published by Dell Inc., Dell Backup and Recovery - Support Software from Dell Inc. and Dell Backup and Recovery - Support Software by Dell Inc.. The file is digitally signed by Dell Inc which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell datasafe local backup\sftservice.exe
File version:3.0.0.6
Size:1.83 MB (1,914,728 bytes)
Build date:9/12/2012 7:18 AM
Certificate
Issued to:Dell Inc
Authority (CA):VeriSign
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Alienware Corp.
9% remove
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
Alienware Corp.
1% remove
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
Dell Inc.
27% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”
Dell Inc.
18% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • SftService
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00014001%
0.028634%
Kernel CPU:0.00006361%
0.013761%
User CPU:0.00007640%
0.014873%
Kernel CPU time:7,242 ms/min
100,923,805ms/min
CPU cycles:100,489/sec
17,470,203/sec
Memory
Private memory:3.05 MB
21.59 MB
Private (maximum):4.83 MB
Private (minimum):4.6 MB
Non-paged memory:3.05 MB
21.59 MB
Virtual memory:74.75 MB
140.96 MB
Virtual memory (peak):87.99 MB
169.69 MB
Working set:4.62 MB
18.61 MB
Working set (peak):9.59 MB
37.95 MB
Page faults:19,711/min
2,039/min
I/O
I/O read transfer:20 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:106 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:1.98 KB/sec
448.09 KB/min
I/O other operations:22/sec
1,671/min
Resource allocations
Threads:3
12
Handles:1150
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\dell backup and recovery\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SftService
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess
Parent process:services.exe (by Microsoft)

ResourcesThreads

Averages
 
SftService.exe (main module)
Total CPU:0.00005914%
0.272967%
Kernel CPU:0.00003215%
0.107585%
User CPU:0.00002699%
0.165382%
CPU cycles:2,439/sec
5,741,424/sec
Memory:1.84 MB
1.16 MB
wow64cpu.dll
Total CPU:0.00002629%
Kernel CPU:0.00000000%
User CPU:0.00002629%
CPU cycles:159/sec
Memory:32 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 65.52%
Windows 8 9.20%
Windows 8.1 6.90%
Windows 7 Ultimate 6.90%
Windows 8 Single Language 4.60%
Windows 7 Professional 3.45%
Windows 8 Pro with Media Center 2.30%
Windows 8 Pro 1.15%

Distribution by countryDistribution by country

United States installs about 77.01% of SoftThinks Agent Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 92.68%
Alienware 7.32%
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