Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

3.0.0.6 12.64%
3.0.0.6 3.45%
3.0.0.6 5.75%
3.0.0.4 1.15%
1.0.82.78 22.99%
1.0.82.72 42.53%
1.0.82.72 5.75%
1.0.82.71 2.30%
1.0.82.70 1.15%
1, 0, 82, 66 1.15%
1, 0, 82, 57 1.15%

Relationships

Parent process
Child processes

PE structurePE file structure
Show functions
Import table
advapi32.dll
RegLoadKeyW, GetTokenInformation, DuplicateTokenEx, ImpersonateLoggedOnUser, StartServiceCtrlDispatcherW, RegisterServiceCtrlHandlerW, RegisterServiceCtrlHandlerExW, CreateServiceW, DeleteService, ControlService, StartServiceW, RegisterEventSourceW, ReportEventW, DeregisterEventSource, SetServiceStatus, InitializeSecurityDescriptor, SetSecurityDescriptorDacl, SetFileSecurityW, FreeSid, InitializeAcl, AddAccessAllowedAce, GetAce, OpenProcessToken, LookupPrivilegeValueW, AdjustTokenPrivileges, RegFlushKey, RegCreateKeyW, RegOpenKeyW, RegQueryValueExW, AllocateAndInitializeSid, SetNamedSecurityInfoW, OpenSCManagerW, OpenServiceW, CloseServiceHandle, QueryServiceStatusEx, RegEnumKeyExW, RegQueryInfoKeyW, RegSetValueExW, RegCloseKey, RegDeleteValueW, RegDeleteKeyW, RegCreateKeyExW, RegOpenKeyExW, RegUnLoadKeyW, OpenThreadToken, ImpersonateSelf, IsTextUnicode, CreateProcessAsUserW
kernel32.dll
DllMain
ole32.dll
CoTaskMemAlloc, CoTaskMemRealloc, CoTaskMemFree, CoInitialize, CoUninitialize, CoRevokeClassObject, CoRegisterClassObject, CoInitializeSecurity, StringFromGUID2, CoCreateInstance, CoAddRefServerProcess, CoReleaseServerProcess, CoInitializeEx, CoSetProxyBlanket
psapi.dll
GetProcessImageFileNameW
shell32.dll
ShellExecuteExW, SHGetFolderPathW
shlwapi.dll
PathFileExistsW, PathAddBackslashW, PathRemoveFileSpecW, PathIsDirectoryW
user32.dll
CharNextW, CharUpperW, PostThreadMessageW, UnregisterDeviceNotification, KillTimer, LoadStringW, DispatchMessageW, TranslateMessage, GetMessageW, SetTimer, RegisterDeviceNotificationW
userenv.dll
CreateEnvironmentBlock, DestroyEnvironmentBlock
version.dll
GetFileVersionInfoW, VerQueryValueW, GetFileVersionInfoSizeW
wtsapi32.dll
WTSQuerySessionInformationW, WTSFreeMemory, WTSQueryUserToken

SftService.exe

SoftThinks Agent Service by Dell Inc (Signed)

Remove SftService.exe
Version:   1.0.82.78
MD5:   4215c271d6e6898c3f4dabab4f387dc9
SHA1:   2fa1dc1e61fa8e34566c4350aef1c331971697f2
SHA256:   10d845466ac239e18a381fa3bcf1da1cdcf7cc4363d3a6b4695d6562b3ef7541

About SftService.exe (from Dell Inc)

“SoftThinks Deployment Suite helps manage the entire lifecycle of computers from out-of-box experience to reconfigurations to repairs to refurbishing. With SDS, you can create, store, and manage an unl”

Overview

sftservice.exe runs as a service under the name SftService (SftService) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program Dell DataSafe Local Backup published by Dell Inc.. The file is digitally signed by Dell Inc which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell datasafe local backup\sftservice.exe
File version:1.0.82.78
Size:1.62 MB (1,695,040 bytes)
Certificate
Issued to:Dell Inc
Authority (CA):VeriSign
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
Dell DataSafe Local Backup
 Dell Inc.
27% remove
“Dell DataSafe Local Backup 2.0 is a backup application installed on Dell Inspiron, Studio and XPS computers as of April 22, 2009. Unlike previous versions of Dell's system protection software, Dell DataSafe Local Backup 2.0 is able to restore a Dell computer to the original factory-installed configuration without erasing personal files and data. Dell DataSafe Local Backup 2.0 is available in Basic, Pro and RAID1 versions.”

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • SftService
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00090596%
0.028634%
Kernel CPU:0.00066333%
0.013761%
User CPU:0.00024262%
0.014873%
Kernel CPU time:222,058 ms/min
100,923,805ms/min
CPU cycles:194,205/sec
17,470,203/sec
Memory
Private memory:4.45 MB
21.59 MB
Private (maximum):6.52 MB
Private (minimum):3.71 MB
Non-paged memory:4.45 MB
21.59 MB
Virtual memory:66.92 MB
140.96 MB
Virtual memory (peak):76.73 MB
169.69 MB
Working set:4.25 MB
18.61 MB
Working set (peak):8.46 MB
37.95 MB
Page faults:6,659/min
2,039/min
I/O
I/O read transfer:182 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:11.23 KB/sec
274.99 KB/min
I/O write operations:6/sec
227/min
I/O other transfer:830 Bytes/sec
448.09 KB/min
I/O other operations:48/sec
1,671/min
Resource allocations
Threads:4
12
Handles:204
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command lines:
  • "C:\Program Files\dell datasafe local backup\sftservice.exe"
  • "C:\Program Files\alienrespawn\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SftService
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

ResourcesThreads

Averages
 
sftservice.EXE (main module)
Total CPU:0.00016465%
0.272967%
Kernel CPU:0.00010170%
0.107585%
User CPU:0.00006294%
0.165382%
CPU cycles:2,630/sec
5,741,424/sec
Memory:1.64 MB
1.16 MB
wow64.dll (Win32 Emulation on NT64 by Microsoft)
Total CPU:0.00011833%
Kernel CPU:0.00007748%
User CPU:0.00004085%
CPU cycles:3,083/sec
Memory:252 KB
sechost.dll
Total CPU:0.00008052%
Kernel CPU:0.00004026%
User CPU:0.00004026%
CPU cycles:2,227/sec
Memory:100 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 65.52%
Windows 8 9.20%
Windows 8.1 6.90%
Windows 7 Ultimate 6.90%
Windows 8 Single Language 4.60%
Windows 7 Professional 3.45%
Windows 8 Pro with Media Center 2.30%
Windows 8 Pro 1.15%

Distribution by countryDistribution by country

United States installs about 77.01% of SoftThinks Agent Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 92.68%
Alienware 7.32%
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