Should I block it?
60% of PCs block this file from running.
Possible reason:
Performance resource utilization
Additional versions
Relationships
sprtcmd.exe
SupportSoft sprtcmd by SupportSoft (Signed)
| Version: | 6,9,2018,0 |
| MD5: | 2e73df74a297ee6b91c4f57b9bd84317 |
| SHA1: | bb90228856bf1d68f5f57bf7f42dd2eda7b10672 |
| SHA256: | 6b8bc16820071a7f54228792e075730e2e17043530cb62dcd2bccc86d6011d29 |
Overview
sprtcmd.exe executes as a process with the local user's privileges. It is set to be start when the PC boots and any user logs into Windows (added to the Run registry key for the all users under the local machine). It is installed with a couple of know programs including O2 Broadband Assistant published by SupportSoft, O2 Broadband Assistant from SupportSoft and O2 Broadband Assistant by SupportSoft. The file is digitally signed by SupportSoft which was issued by the VeriSign certificate authority (CA).
Details
| File name: | sprtcmd.exe |
| Publisher: | SupportSoft, Inc. |
| Product name: | SupportSoft sprtcmd |
| Typical file path: | C:\Program Files\airtel netxpert\bin\sprtcmd.exe |
| File version: | 6,9,2018,0 |
| Product version: | 6.9.2018.0 |
| Size: | 193.54 KB (198,184 bytes) |
| Certificate |
| Issued to: | SupportSoft |
| Authority (CA): | VeriSign |
| Effective date: | Monday, March 30, 2009 |
| Expiration date: | Friday, April 13, 2012 |
| Digital DNA |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following programs will install this file
“The O2 Home Broadband Assistant helps you keep your O2 Home Broadband connection working. The software installs automatically on your computer when you use the O2 Home Broadband setup CD. After that it runs every time you turn on your computer. You'll find it in your system tray (the small group of icons in the bottom right of your screen). O2 Home Broadband Assistant works quietly in the background. It checks your connections for probl...”
Behaviors
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'HelpCenter4.1' → C:\Program Files\BellSouth Application Management\HelpCenter40b\bin\sprtcmd.exe /P HelpCenter4.1
- 'VERIZONDM' → "C:\Program Files\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
- 'QuickCare' → C:\Program Files\CenturyLink\QuickCare\bin\sprtcmd.exe /P QuickCare
- 'netxpert' → "C:\Program Files\Airtel NetXpert\bin\sprtcmd.exe" /P netxpert
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
50.00% |
|
| Windows 7 Professional |
12.50% |
|
| Windows 7 Home Premium |
12.50% |
|
| Windows 7 Ultimate |
12.50% |
|
| Windows Vista Home Basic |
12.50% |
|
Distribution by country
United States installs about 87.50% of SupportSoft sprtcmd .
