sprtcmd.exe
SupportSoft sprtcmd by SupportSoft (Signed)
Overview
There are 3 versions of sprtcmd.exe in the wild, the latest version being 7.0.1871.0. sprtcmd.exe is run as a standard windows process with the logged in user's account privileges. During installation, a run registry key for all users is added that will cause the program to run each time any user logs on to Windows. The average file size is about 198.71 KB. The file is a digitally signed and issued to SupportSoft by VeriSign. The programs Vz In Home Agent, TalkTalk Support Centre and O2 Broadband Assistant have been observed as installing specific variations of sprtcmd.exe. During the process's lifecycle, the typical CPU resource utilization is about 0.0003% including both foreground and background operations, the average private memory consumption is about 13.4 MB. Addionally, typically read and write I/O disk operations is about 4.67 KB per minute for reads and 1.08 KB per minute for writes.
 Details
|
| File name: | sprtcmd.exe |
| Publisher: | SupportSoft, Inc. |
| Product name: | SupportSoft sprtcmd |
| Typical file path: | C:\Program Files\airtel netxpert\bin\sprtcmd.exe |
| Certificate |
| Issued to: | SupportSoft |
| Authority (CA): | VeriSign |
| Effective date: | Monday, March 30, 2009 |
| Expiration date: | Friday, April 13, 2012 |
Programs installed in
(Note, the programs listed below are for all versions of SupportSoft sprtcmd .)
“Downloading QuickCare now will prepare you to troubleshoot a problem more effectively, should one occur. With QuickCare installed, you can access diagnostics with or without an Internet connection. F...”
“The O2 Home Broadband Assistant helps you keep your O2 Home Broadband connection working. The software installs automatically on your computer when you use the O2 Home Broadband setup CD. After that i...”
“In-Home Agent is a PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on...”
Behaviors
(Note, the behaviors below are for all versions of sprtcmd.exe, select a unique version for details.)
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'HelpCenter4.1' → C:\Program Files\BellSouth Application Management\HelpCenter40b\bin\sprtcmd.exe /P HelpCenter4.1
- 'VERIZONDM' → "C:\Program Files\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
- 'QuickCare' → C:\Program Files\CenturyLink\QuickCare\bin\sprtcmd.exe /P QuickCare
- 'netxpert' → "C:\Program Files\Airtel NetXpert\bin\sprtcmd.exe" /P netxpert
All file variations of sprtcmd.exe
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
50.00% |
|
| Windows 7 Professional |
12.50% |
|
| Windows 7 Home Premium |
12.50% |
|
| Windows 7 Ultimate |
12.50% |
|
| Windows Vista Home Basic |
12.50% |
|
Distribution by country
United States installs about 87.50% of SupportSoft sprtcmd .
